0001683695-24-000042 | 10-K | XBRL Viewer | International Money Express INC

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ACCRUED AND OTHER LIABILITIES - Changes in Deferred Revenue Loyalty Program Liability (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022
Movement in Deferred Revenue [Roll Forward]
Beginning balance	$ 4,212	$ 3,391
Revenue deferred during the year	3,230	2,936
Revenue recognized during the year	(2,671)	(2,115)
Ending balance	$ 4,771	$ 4,212

ACCOUNTS RECEIVABLE AND AGENT ADVANCES RECEIVABLE, NET OF ALLOWANCE - Summary of Agent Advances Receivable, Net (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Receivables [Abstract]
Agent advances receivable, current	$ 1,596	$ 1,373
Allowance for credit losses	(82)	(62)
Net current	1,514	1,311
Agent advances receivable, long-term	2,999	1,423
Allowance for credit losses	(102)	(31)
Net long-term	$ 2,897	$ 1,392

REVENUE

12 Months Ended

Dec. 31, 2023

Revenue from Contract with Customer [Abstract]

REVENUE

The Company recognized in revenues from contracts with customers, sending agents and others for the years ended December 31, 2023, 2022 and 2021, the following (in thousands):


	December 31,
	2023		2022		2021
Wire transfer and money order fees	$	564,337	$	471,190	$	394,669
Discounts and promotions	(2,797)		(2,028)		(1,428)
Wire transfer and money order fees, net	561,540		469,162		393,241
Foreign exchange gain, net	87,908		72,920		62,832
Other income	9,287		4,723		3,133
Total revenues	$	658,735	$	546,805	$	459,206

There are no significant initial costs incurred to obtain contracts with customers, although the Company has a loyalty program under which customers earn one point for each wire transfer completed. Points can be redeemed for a discounted wire transaction fee or a foreign exchange rate that is more favorable to the customer. The customer benefits vary by country, and the earned points expire if the customer has not initiated and completed an eligible wire transfer transaction within the immediately preceding 180-day period. In addition, earned points will expire 30 days after the end of the program. Because the loyalty program benefits represent a future performance obligation, a portion of the initial consideration is recorded as deferred revenue loyalty program (see Note 11) and a corresponding loyalty program expense is recorded as contra revenue. Revenue from this performance obligation is recognized upon customers redeeming points or upon expiration of any points outstanding.

Except for the loyalty program discussed above, our revenues include only one performance obligation, which is to collect the customer’s money and make funds available for payment, generally on the same day, to a designated recipient in the currency requested.

The Company also offers several other services, including money orders, and check cashing through our sending agents, for which revenue is derived from a fee per transaction. For substantially all of the Company’s revenues, the Company acts as principal in the transactions and reports revenue on a gross basis, because the Company controls the service at all times prior to transfer to the customer, is primarily responsible for fulfilling the customer contracts, has the risk of loss and has the ability to establish transaction prices.

Wire transfers and money order fees include money order fees of $2.2 million, $1.8 million and $1.5 million for the years ended December 31, 2023, 2022 and 2021, respectively.

- Definition

The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 9
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-9

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
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-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-10

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
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-URI https://asc.fasb.org//1943274/2147479806/606-10-50-15

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
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-URI https://asc.fasb.org//1943274/2147479806/606-10-50-12

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
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-URI https://asc.fasb.org//1943274/2147479806/606-10-50-12

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Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Name Accounting Standards Codification
-Topic 606
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-URI https://asc.fasb.org//606/tableOfContent

+ Details

ACQUISITIONS - Summary of Estimated Fair Values of Consideration Paid and Net Assets Acquired (Details) - USD ($) $ in Thousands				9 Months Ended	12 Months Ended	14 Months Ended
	Dec. 31, 2023	Apr. 05, 2023	Nov. 01, 2022	Dec. 31, 2023	Dec. 31, 2023	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Liabilities assumed:
Goodwill	$ 53,986			$ 53,986	$ 53,986	$ 53,986	$ 49,774	$ 36,260	$ 36,260
Measurement Period Adjustments, Goodwill					(635)
La Nacional
Assets acquired:
Cash and cash equivalents	39,569		$ 39,569	39,569	39,569	39,569
Accounts receivable	16,504		16,504	16,504	16,504	16,504
Prepaid wires	571		571	571	571	571
Prepaid expenses and other current assets	1,649		1,219	1,649	1,649	1,649
Measurement Period Adjustments, Prepaid expenses and other current assets						430
Property and Equipment	4,077		4,077	4,077	4,077	4,077
Intangible assets	8,450		8,450	8,450	8,450	8,450
Other assets	13,659		13,659	13,659	13,659	13,659
Total identifiable assets acquired	84,479		84,049	84,479	84,479	84,479
Measurement Period Adjustments, Total identifiable assets acquired						430
Liabilities assumed:
Accounts payable	(1,260)		(1,260)	(1,260)	(1,260)	(1,260)
Wire transfers and money orders payable	(35,595)		(35,595)	(35,595)	(35,595)	(35,595)
Accrued and other liabilities	(3,457)		(3,651)	(3,457)	(3,457)	(3,457)
Measurement Period Adjustments, Accrued and other liabilities						194
Lease liabilities	(13,067)		(13,067)	(13,067)	(13,067)	(13,067)
Deferred tax liability	(2,269)		(2,969)	(2,269)	(2,269)	(2,269)
Measurement Period Adjustments, Deferred tax liability						700
Total liabilities assumed	(55,648)		(56,542)	(55,648)	(55,648)	(55,648)
Measurement Period Adjustments, Total liabilities assumed						894
Net identifiable assets acquired	28,831		27,507	28,831	28,831	28,831
Measurement Period Adjustments, Net identifiable assets acquired						1,324
Consideration transferred	41,021		41,021
Goodwill	12,190		$ 13,514	12,190	12,190	12,190
Measurement Period Adjustments, Goodwill						(1,324)
LAN Holdings
Assets acquired:
Cash and cash equivalents	4,721	$ 4,721		4,721	4,721	4,721
Accounts receivable	3,643	3,643		3,643	3,643	3,643
Prepaid wires	4,613	4,613		4,613	4,613	4,613
Prepaid expenses and other current assets	353	353		353	353	353
Property and Equipment	351	351		351	351	351
Intangible assets	3,200	3,200		3,200	3,200	3,200
Other assets	877	877		877	877	877
Total identifiable assets acquired	17,758	17,758		17,758	17,758	17,758
Liabilities assumed:
Accounts payable	(1,010)	(1,010)		(1,010)	(1,010)	(1,010)
Wire transfers and money orders payable	(6,645)	(6,645)		(6,645)	(6,645)	(6,645)
Accrued and other liabilities	(1,436)	(747)		(1,436)	(1,436)	(1,436)
Measurement Period Adjustments, Accrued and other liabilities				(689)
Lease liabilities	(758)	(758)		(758)	(758)	(758)
Deferred tax liability	(91)	(91)		(91)	(91)	(91)
Total liabilities assumed	(9,940)	(9,251)		(9,940)	(9,940)	(9,940)
Measurement Period Adjustments, Total liabilities assumed				(689)
Net identifiable assets acquired	7,818	8,507		7,818	7,818	7,818
Measurement Period Adjustments, Net identifiable assets acquired				(689)
Consideration transferred	13,354	13,354
Goodwill	$ 5,536	$ 4,847		5,536	$ 5,536	$ 5,536
Measurement Period Adjustments, Goodwill				$ 689

REVENUE - Narrative (Details) $ in Millions	12 Months Ended
REVENUE - Narrative (Details) $ in Millions	Dec. 31, 2023 USD ($) point obligation	Dec. 31, 2022 USD ($)	Dec. 31, 2021 USD ($)
Revenue from Contract with Customer [Abstract]
Initial costs incurred to obtain contracts with customers	$ 0.0	$ 0.0	$ 0.0
Point earned for each wire transfer processed \| point	1
Point expiration period for non completion of wire transfer transaction	180 days
Point expiration period after completion of program	30 days
Number of performance obligations \| obligation	1
Money order fees	$ 2.2	$ 1.8	$ 1.5

INCOME TAXES - Reconciliation of Tax Provision (Benefit) (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Income Tax Disclosure [Abstract]
Income before income taxes	$ 85,064	$ 77,279	$ 63,315
U.S. statutory tax rate	21.00%	21.00%	21.00%
Income tax expense at statutory rate	$ 17,863	$ 16,229	$ 13,296
State tax expense, net of federal benefit	6,513	4,488	3,073
Foreign tax rates different from U.S. statutory rate	199	233	273
Non-deductible expenses	1,819	1,017	337
Stock Compensation	(1,126)	(1,989)	(499)
Valuation allowances	281	0	0
Other	0	(30)	(8)
Total tax provision	$ 25,549	$ 19,948	$ 16,472

GOODWILL AND INTANGIBLE ASSETS - Amortization Expense Related to Intangible Assets (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Goodwill and Intangible Assets Disclosure [Abstract]
2024	$ 3,965
2025	3,156
2026	2,521
2027	2,023
2028	1,613
Thereafter	4,865
Net Carrying Value	$ 18,143	$ 19,826

INCOME TAXES

12 Months Ended

Dec. 31, 2023

Income Tax Disclosure [Abstract]

INCOME TAXES

The provision (benefit) for income taxes consists of the following (in thousands):


	Year Ended December 31,
	2023		2022		2021
Current tax provision:
Federal	$	18,590	$	14,542	$	11,702
State	9,050		5,761		3,824
Foreign	532		148		212
Total Current	28,172		20,451		15,738

Deferred tax (benefit) provision:
Federal	(1,811)		(423)		667
State	(806)		(80)		67
Foreign	(6)		—		—
Total deferred	(2,623)		(503)		734
Total tax provision	$	25,549	$	19,948	$	16,472

A reconciliation between the income tax provision at the U.S. statutory tax rate and the Company’s income tax provision on the consolidated statements of income and comprehensive income is below (in thousands):


	Year Ended December 31,
	2023			2022			2021
Income before income taxes	$	85,064		$	77,279		$	63,315
U.S. statutory tax rate	21		%	21		%	21		%
Income tax expense at statutory rate	17,863			16,229			13,296

State tax expense, net of federal benefit	6,513			4,488			3,073
Foreign tax rates different from U.S. statutory rate	199			233			273
Non-deductible expenses	1,819			1,017			337
Stock Compensation	(1,126)			(1,989)			(499)
Valuation allowances	281			—			—

Other	—			(30)			(8)
Total tax provision	$	25,549		$	19,948		$	16,472

As presented in the income tax reconciliation above, the tax provision recognized on the consolidated statements of income and comprehensive income was impacted by state taxes, non-deductible officer compensation, share-based compensation tax benefits, valuation allowances, and foreign tax rates applicable to the Company’s foreign subsidiaries that are higher or lower than the U.S. statutory rate. The Company is also subject to tax in various U.S. state and foreign jurisdictions. Changes in the annual allocation and apportionment of the Company’s activity amongst these state jurisdictions results in changes to the blended state rate utilized to measure the Company’s deferred tax assets and liabilities.

Deferred tax assets and liabilities are recognized for the expected tax consequences of temporary differences between the book and tax bases of the Company’s assets and liabilities. The following table outlines the principal components of the deferred tax assets and liabilities (in thousands):


	December 31,
	2023		2022
Deferred tax assets:
U.S. federal and state net operating losses	$	3,194	$	3,591
Foreign net operating losses	6,452		387
Allowance for credit losses	787		802
Share-based compensation	1,673		1,628
Accrued compensation	851		995
Deferred revenue	1,447		1,179
Lease liabilities	6,470		6,496
Other	1,222		1,143
Total deferred tax assets	22,096		16,221

Deferred tax liabilities
Depreciation	(3,065)		(4,061)
Right-of-use assets	(5,391)		(6,499)
Intangible amortization	(8,284)		(8,844)
Debt origination costs	(224)		(322)
Total deferred tax liabilities	(16,964)		(19,726)

Valuation allowance	(5,791)		(387)

Net deferred tax liability	$	(659)	$	(3,892)

At December 31, 2023, the Company had pre-tax federal, state and foreign net operating loss carryforwards of approximately $13.8 million, $8.5 million and $32.4 million, respectively, which are available to reduce future taxable income. With certain exceptions, these net operating loss carryforwards will expire from 2030 through 2037 for federal losses, from 2029 through 2042 for state losses, and from 2039 through 2043 for foreign losses. In addition, $28.5 million of the foreign net operating loss carryforwards in our European jurisdictions carryforward indefinitely. Utilization of the Company’s net operating loss carryforwards is subject to an annual limitation under Internal Revenue Code Section 382. The Company has recorded a deferred tax asset for only the portion of its net operating loss carryforward that it expects to realize before expiration.

With few exceptions, the Company is no longer subject to U.S. federal, state or local income tax examinations by tax authorities for the years prior to 2020. However, the Company has certain net operating loss carryforwards from tax years 2010 through 2017 that are subject to examination. As of December 31, 2023 and 2022, the Company did not have any amounts accrued for interest and penalties or recorded for uncertain tax positions.

In accordance with criteria under FASB guidance, Income Taxes, a valuation allowance is recorded to reduce the carrying amounts of deferred tax assets unless it is more likely than not that such assets will be realized. After consideration of all evidence, both positive and negative, management has determined that no valuation allowance is required at December 31, 2023 or 2022 on the Company’s U.S. deferred tax assets. However, a valuation allowance of $5.8 million and $0.4 million as of December 31, 2023 and 2022, respectively, has been recorded on deferred tax assets associated with foreign net operating loss carryforwards. The increase in the valuation allowance of $5.4 million during the year ended December 31, 2023 is primarily related to $30.5 million of foreign net operating loss carryforwards acquired in connection with the LAN Holdings Acquisition (see Note 3). These foreign net operating loss carryforwards are primarily associated with LAN Holdings’ European subsidiaries, which have a history of incurring taxable losses in recent years. Due to this history of recurring losses, the Company has determined that a valuation allowance should be recorded against the deferred tax assets associated with the foreign net operating loss carryforwards until sufficient positive evidence exists to support their future realization.

- Definition

The entire disclosure for income taxes. Disclosures may include net deferred tax liability or asset recognized in an enterprise's statement of financial position, net change during the year in the total valuation allowance, approximate tax effect of each type of temporary difference and carryforward that gives rise to a significant portion of deferred tax liabilities and deferred tax assets, utilization of a tax carryback, and tax uncertainties information.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

PROPERTY AND EQUIPMENT - Summary of Property and Equipment (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 67,739	$ 56,214
Less accumulated depreciation	(36,083)	(28,054)
Property and equipment, net	31,656	28,160
Land
Property, Plant and Equipment [Line Items]
Property and equipment, gross	36	36
Building
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 663	565
Estimated Useful Life (in years)	30 years
Computer software and equipment
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 57,645	47,316
Computer software and equipment \| Minimum
Property, Plant and Equipment [Line Items]
Estimated Useful Life (in years)	3 years
Computer software and equipment \| Maximum
Property, Plant and Equipment [Line Items]
Estimated Useful Life (in years)	5 years
Office improvements
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 5,887	5,508
Estimated Useful Life (in years)	5 years
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 3,508	$ 2,789
Estimated Useful Life (in years)	7 years

GOODWILL AND INTANGIBLE ASSETS - Changes in Goodwill and Intangible Assets (Details) - USD ($) $ in Thousands		9 Months Ended	12 Months Ended			14 Months Ended
	Apr. 05, 2023	Dec. 31, 2023	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2023
Goodwill
Goodwill, beginning balance			$ 49,774	$ 36,260	$ 36,260
Measurement period adjustment (Refer to Note 3)			(635)
Amortization expense			0	0	0
Goodwill, ending balance		$ 53,986	53,986	49,774	36,260	$ 53,986
Intangible Assets
Intangible assets, beginning balance			19,826	15,392	20,430
Measurement period adjustment (Refer to Note 3)			0
Amortization expense			(4,883)	(4,241)	(5,162)
Intangible assets, ending balance		18,143	18,143	19,826	15,392	18,143
Agent Locations
Goodwill
Acquisition				0	0
Intangible Assets
Acquisition				225	$ 124
La Nacional
Goodwill
Measurement period adjustment (Refer to Note 3)						(1,324)
Acquisition				13,514
Goodwill, ending balance		12,190	12,190			12,190
Intangible Assets
Acquisition				$ 8,450
LAN Holdings
Goodwill
Measurement period adjustment (Refer to Note 3)		689
Acquisition			4,847
Goodwill, ending balance	$ 4,847	$ 5,536	5,536			$ 5,536
Intangible Assets
Acquisition			$ 3,200

ACCOUNTS RECEIVABLE AND AGENT ADVANCES RECEIVABLE, NET OF ALLOWANCE - Maturities of Agent Advances Receivable (Details) $ in Thousands	Dec. 31, 2023 USD ($)
Receivables [Abstract]
Under 1 year	$ 1,596
Between 1 and 2 years	2,428
Between 2 and 3 years	571
Total	$ 4,595

- Definition

Amortized cost, before allowance for credit loss, of financing receivable. Excludes financing receivable covered under loss sharing agreement and net investment in lease.

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-URI https://asc.fasb.org//1943274/2147481962/310-10-50-7A

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-Topic 326
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479319/326-20-50-5

+ Details

Audit Information	12 Months Ended
Audit Information	Dec. 31, 2023
Audit Information [Abstract]
Auditor Name	BDO USA, P.C.
Auditor Location	Miami, FL
Auditor Firm ID	243

LEASES - Narrative (Details) - USD ($) $ in Thousands	12 Months Ended	13 Months Ended
LEASES - Narrative (Details) - USD ($) $ in Thousands	Dec. 31, 2021	Dec. 31, 2023	Dec. 31, 2022
Leases [Abstract]
Tenant allowance		$ 1,621	$ 3,753
Proceeds from tenant allowance disbursed		$ 2,200
Rent expense	$ 2,400
Operating lease, weighted average remaining lease terms		6 years 8 months 12 days	6 years 7 months 6 days
Operating lease, weighted average discount rate (percent)		6.06%	5.67%

DEBT (Tables)

12 Months Ended

Dec. 31, 2023

Debt Disclosure [Abstract]

Schedule of Debt Instruments

Debt consisted of the following (in thousands):


	December 31,
	2023		2022
Revolving credit facility	$	114,000	$	76,000
Term loan facility	75,469		80,938
	189,469		156,938
Less: Current portion of long term debt (1)	(7,163)		(4,975)
Less: Debt origination costs	(1,233)		(1,728)
	$	181,073	$	150,235

(1)Current portion of long-term debt is net of debt origination costs of approximately $0.5 million as of both December 31, 2023 and 2022.

Scheduled Annual Payments of Term Loan

The scheduled annual payments of the term loan at December 31, 2023 are as follows (in thousands):


2024	$	7,656
2025	8,750
2026	59,063

	$	75,469

- Definition

Tabular disclosure of long-debt instruments or arrangements, including identification, terms, features, collateral requirements and other information necessary to a fair presentation. These are debt arrangements that originally required repayment more than twelve months after issuance or greater than the normal operating cycle of the entity, if longer.

+ References

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+ Details

EARNINGS PER SHARE - Narrative (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Stock repurchased (in shares)	3,027,768	2,480,744
Aggregate purchase price of stock repurchased	$ 66,264	$ 53,734	$ 5,566
Stock repurchase program, decrease in weighted average shares outstanding (in shares)	1,154,050	876,893
Stock options
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Securities excluded from computation of diluted earnings per share (in shares)		6,500	400,000
RSUs
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Securities excluded from computation of diluted earnings per share (in shares)	144,200	10,400	35,200
RSAs
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Securities excluded from computation of diluted earnings per share (in shares)	58,400
PSUs
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Securities excluded from computation of diluted earnings per share (in shares)	136,900

ACCOUNTS RECEIVABLE AND AGENT ADVANCES RECEIVABLE, NET OF ALLOWANCE - Allowance for Credit Losses (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Receivables [Abstract]
Accounts receivable	$ 2,610	$ 2,555	$ 2,181
Agent advances receivable	184	93	68
Allowance for credit losses	$ 2,794	$ 2,648	$ 2,249	$ 2,042

- Definition

Amount of allowance for credit loss on financing receivable. Excludes allowance for financing receivable covered under loss sharing agreement.

+ References + Details

LEASES (Tables)

12 Months Ended

Dec. 31, 2023

Leases [Abstract]

Presentation of Right-of-Use Assets and Lease Liabilities in Condensed Consolidated Balance Sheet

The presentation of right-of-use assets and lease liabilities in the consolidated balance sheets is as follows (in thousands):


Leases	Classification	December 31, 2023		December 31, 2022
Assets
Right-of-use assets	Other assets(1)	$	22,100	$	24,768
Total leased assets		$	22,100	$	24,768

Liabilities
Current
Operating	Accrued and other liabilities	$	4,955	$	5,258
Noncurrent
Operating	Lease liabilities	22,670		23,272
Total Lease liabilities		$	27,625	$	28,530

(1) Operating right of-use assets are recorded net of accumulated amortization of $10.0 million and $5.6 million as of December 31, 2023 and 2022, respectively.

Lease Expense

Lease expense for the years ended December 31, 2023 and 2022, respectively, was as follows (in thousands):

Year Ended

Lease Cost

Classification

December 31, 2023

December 31, 2022

Operating lease cost

Other selling, general and administrative expenses

7,848

3,105

Schedule of Future Minimum Lease Payments

Future minimum lease payments for assets under non-cancelable operating lease agreements with original terms of more than one year for the next five years and thereafter are as follows (in thousands):


2024	$	5,907
2025	6,333
2026	4,894
2027	3,474
2028	2,671
Thereafter	12,029
Total lease payments	35,308
Less: Imputed interest	(7,683)
Present value of lease liabilities	$	27,625

REVENUE - Revenues from Contract with Customers (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Disaggregation of Revenue [Line Items]
Wire transfer and money order fees	$ 564,337	$ 471,190	$ 394,669
Discounts and promotions	(2,797)	(2,028)	(1,428)
Total revenues	658,735	546,805	459,206
Wire transfer and money order fees, net
Disaggregation of Revenue [Line Items]
Total revenues	561,540	469,162	393,241
Foreign exchange gain, net
Disaggregation of Revenue [Line Items]
Total revenues	87,908	72,920	62,832
Other income
Disaggregation of Revenue [Line Items]
Total revenues	$ 9,287	$ 4,723	$ 3,133

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References + Details

- Definition

Amount, including tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value-added and excise.

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+ Details

CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Cash flows from operating activities:
Net income	$ 59,515	$ 57,331	$ 46,843
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization	12,866	9,470	9,491
Share-based compensation	8,111	7,118	4,601
Provision for credit losses	4,997	2,572	1,537
Fair value of contingent consideration	(763)	0	0
Debt origination costs amortization	1,130	998	875
Deferred income tax (benefit) provision, net	(2,623)	(503)	734
Non-cash lease expense	7,848	3,105	0
Loss on disposal of property and equipment	1,785	788	1,423
Total adjustments	33,351	23,548	18,661
Changes in operating assets and liabilities:
Accounts receivable, net	(29,243)	(48,628)	(13,846)
Prepaid wires, net	68,366	(32,444)	(3,887)
Prepaid expenses and other assets	(6,852)	(3,919)	(6,355)
Lease Liabilities	(6,235)	594	0
Wire transfers and money orders payable, net	3,987	19,734	14,726
Accounts payable and accrued and other liabilities	20,636	(1,042)	21,956
Net cash provided by operating activities	143,525	15,174	78,098
Cash flows from investing activities:
Cash used in business acquisition, net of cash and cash equivalents acquired	(5,477)	(131)	0
Purchases of property and equipment	(12,803)	(12,173)	(10,588)
Acquisition of agent locations	0	(225)	(185)
Net cash used in investing activities	(18,280)	(12,529)	(10,773)
Cash flows from financing activities:
Borrowings under term loan facility	0	0	40,158
Repayments of term loan facility	(5,469)	(4,375)	(44,228)
Borrowings under revolving loan, net	38,000	76,000	0
Payment of debt origination costs	(751)	(50)	(2,944)
Proceeds from exercises of options	1,298	1,660	3,813
Payments for stock-based awards	(3,934)	(5,443)	(849)
Repurchases of common stock	(66,264)	(53,734)	(5,566)
Net cash (used in) provided by financing activities	(37,120)	14,058	(9,616)
Effect of exchange rate changes on cash and cash equivalents	1,585	316	(142)
Net increase in cash and cash equivalents	89,710	17,019	57,567
Cash and cash equivalents, beginning of the year	149,493	132,474	74,907
Cash and cash equivalents, end of the year	239,203	149,493	132,474
Supplemental disclosure of cash flow information:
Cash paid for interest	9,180	4,625	3,666
Cash paid for income taxes	21,503	24,265	13,456
Supplemental disclosures of non-cash investing activities:
Liabilities arising from obtaining right-of-use assets	6,034	23,013	0
Right-of-use asset adjustments due to lease modifications	0	1,124	0
Contingent consideration liability	600	1,321	0
Settlement of preexisting receivable balance from LAN Holdings against the consideration transferred	2,534	0	0
Supplemental disclosure of non-cash financing activities:
Issuance of common stock for cashless exercise of options	$ 0	$ 9,175	$ 2,973

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Summary of Cash and Cash Equivalents (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Accounting Policies [Abstract]
Cash and cash equivalents in U.S. dollars in U.S. banks	$ 224,617	$ 142,143
Cash and cash equivalents in foreign banks and foreign currency	14,567	7,340
Petty cash	19	10
Cash	$ 239,203	$ 149,493

DEFINED CONTRIBUTION PLAN	12 Months Ended
DEFINED CONTRIBUTION PLAN	Dec. 31, 2023
Retirement Benefits [Abstract]
DEFINED CONTRIBUTION PLAN	DEFINED CONTRIBUTION PLANS The Company has two defined contribution plans available to most of its employees, where the Company makes contributions to the plans based on employee contributions. Total employer contribution expense included in salaries and benefits in the consolidated statements of income and comprehensive income was approximately $0.4 million, $0.2 million and $0.2 million for the years ended December 31, 2023, 2022 and 2021, respectively.

- Definition

The entire disclosure for retirement benefits.

+ References

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+ Details

BASIS OF PRESENTATION AND BUSINESS	12 Months Ended
BASIS OF PRESENTATION AND BUSINESS	Dec. 31, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]
BASIS OF PRESENTATION AND BUSINESS	BASIS OF PRESENTATION AND BUSINESS International Money Express, Inc. (the “Company” or “us” or “we”) operates as a money transmitter between the United States of America (“United States” or “U.S.”), Canada, Spain, Italy and Germany primarily to Mexico, Guatemala and other countries in Latin America, Africa and Asia through a network of authorized agents located in various unaffiliated retail establishments and 122 Company-operated stores throughout those jurisdictions. The accompanying consolidated financial statements of the Company include the accounts of International Money Express, Inc. and other entities in which the Company has a controlling financial interest. All significant inter-company balances and transactions have been eliminated in consolidation. The consolidated financial statements are prepared in accordance with accounting principles generally accepted in the U.S. (“GAAP”).

CONSOLIDATED BALANCE SHEETS (Parenthetical) - $ / shares	Dec. 31, 2023	Dec. 31, 2022
Statement of Financial Position [Abstract]
Common stock, par value (in dollars per share)	$ 0.0001	$ 0.0001
Common stock, authorized (in shares)	200,000,000	200,000,000
Common stock, issued (in shares)	39,673,271	39,453,236
Common stock, outstanding (in shares)	33,823,237	36,630,970
Preferred stock, par value (in dollars per share)	$ 0.0001	$ 0.0001
Preferred stock, authorized (in shares)	5,000,000	5,000,000
Preferred stock, issued (in shares)	0	0
Preferred stock, outstanding (in shares)	0	0
Treasury stock (in shares)	5,850,034	2,822,266

EARNINGS PER SHARE - Basic and Diluted Earnings per Share (Details) - USD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Net income for basic and diluted income per common share	$ 59,515	$ 57,331	$ 46,843
Shares:
Weighted-average common shares outstanding - basic (in shares)	35,604,582	37,733,047	38,474,040
Weighted-average common shares outstanding - diluted (in shares)	36,429,714	38,625,390	39,103,450
Earnings per common share - basic (in dollars per share)	$ 1.67	$ 1.52	$ 1.22
Earnings per common share - diluted (in dollars per share)	$ 1.63	$ 1.48	$ 1.20
RSUs
Shares:
Effect of dilutive securities (in shares)	109,886	112,943	48,077
Stock options
Shares:
Effect of dilutive securities (in shares)	290,830	539,415	532,972
RSAs
Shares:
Effect of dilutive securities (in shares)	58,095	53,620	14,667
PSUs
Shares:
Effect of dilutive securities (in shares)	366,321	186,365	33,694

Insider Trading Arrangements	3 Months Ended
Insider Trading Arrangements	Dec. 31, 2023
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

12 Months Ended

Dec. 31, 2023

Accounting Policies [Abstract]

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Use of Estimates

The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities, and the reported amounts of revenues and expenses. Actual results could differ from these estimates.

Earnings per Share

Basic earnings per share is calculated by dividing net income by the weighted-average number of common shares outstanding for each period. Diluted earnings per share is calculated by dividing net income by the weighted-average number of common shares and common share equivalents outstanding for each period. Diluted earnings per share reflects the potential dilution that could occur if outstanding stock options at the presented dates are exercised and shares of restricted stock units (“RSUs”), restricted stock awards (“RSAs”) and performance stock units (“PSUs”) have vested, using the treasury stock method. Potential common shares are excluded from the computation of diluted earnings per common share when the effect would be anti-dilutive. Treasury stock shares that have been repurchased are not considered outstanding and therefore are excluded from the weighted average number of common shares outstanding calculation.

Cash and Cash equivalents

Cash is comprised of deposits in U.S. and foreign banks and cash in hand held at our Company-operated stores. The Company recognizes interest income from its cash deposits on an accrual basis. The Company considers cash equivalents to be short term, highly liquid investments with original maturities of three months or less. Cash equivalents include cash on deposit in overnight deposit accounts.

Concentrations

The Company maintains certain of its cash balances in various U.S. banks, which at times, may exceed federally insured limits. The Company has not incurred any losses on these accounts. In addition, the Company maintains various bank accounts in Mexico, Guatemala, Canada, the Dominican Republic, Spain and Italy, which may not be fully insured. During the year ended December 31, 2023, the Company has not incurred any losses on these uninsured foreign bank accounts; however, the Company maintains a $3.6 million reserve on the balance of deposits held as a result of the closure of a financial institution in Mexico in 2021 (see Note 6). Management believes it is

not exposed to any significant credit risk regarding these accounts as it performs periodic reviews of the creditworthiness of the financial institutions the Company uses. Cash and cash equivalents balances were as follows (in thousands):


	December 31,
	2023		2022
Cash and cash equivalents in U.S. dollars in U.S. banks	$	224,617	$	142,143
Cash and cash equivalents in foreign banks and foreign currency	14,567		7,340
Petty cash	19		10
	$	239,203	$	149,493

A substantial portion of our paying agents are concentrated in a few large banks and financial institutions and large retail chains. Our largest paying agent by volume accounted for approximately 25% and 24% of the Company’s total remittance volume for the years ended December 31, 2023 and 2022, respectively, primarily from the U.S. to Mexico.

Revenue Recognition

Revenues for wire transfer and money order fees are recognized at the time the transaction is processed. The Company acts as the principal for these transactions as the Company controls the service at all times prior to transferring the funds to the beneficiary, is primarily responsible for fulfilling the customer contracts, has the risk of loss and has the ability to establish transaction prices. Therefore, these fees are recognized on a gross basis equal to the full amount of the fee charged to the customer. These fees also vary by transaction primarily depending upon, the principal amount sent, the send and receive locations, as well as the respective currencies of the send and receive locations. Foreign exchange gain, net, which represents the difference between the exchange rate set by the Company and the rate realized, is initially recognized when the customer's wire transfer transaction is processed and the purchase of foreign currency is completed. Other income primarily represents revenues for technology services provided to the independent network of agents who utilize the Company’s technology in processing transactions paid by credit or debit card, check cashing services and maintenance fees, for which revenue is derived by a fee per transaction that is recognized when the transactions is processed.

Refer to Note 4 for the discussion related to revenue recognition and additional information on the Company’s revenue.

Business Combinations

The Company accounts for its business combinations using the acquisition method, which requires that intangible assets be recognized apart from goodwill if they are contractual in nature or separately identifiable. Acquisitions are measured based on the fair value of consideration transferred and, if the consideration transferred is not cash, measurement is based on the fair value of the consideration transferred or the fair value of the assets acquired, whichever is more reliably measurable. The excess of the consideration transferred over the fair value of identifiable assets acquired and liabilities assumed is allocated to goodwill.

The valuation and allocation processes rely on significant assumptions made by management. In certain situations, the allocations of excess purchase price are based upon preliminary estimates and assumptions. Accordingly, the allocations are subject to revision when the Company receives updated information, including valuations and other analyses, which are completed within one year of the acquisition. Revisions to the preliminary fair values, which may be significant, are recorded through goodwill until pending information is finalized, not to exceed one year from the acquisition date. Any revisions to the fair values after they have been finalized will be accounted for as a gain or loss in the consolidated statement of income and comprehensive income.

Consideration transferred may consist of potential future payments that are contingent upon the acquired business achieving certain levels of earnings in the future, also referred to as “contingent consideration” or “earn-out.” Earn-out liabilities are measured at their estimated fair value as of the date of acquisition. Changes in the fair value of earn-out liabilities are recorded as a component of operating income in the consolidated statement of income and comprehensive income. Earn-out liabilities are included within accrued current and other liabilities within the consolidated balance sheet. Earn-out payments, to the extent they relate to the estimated earn-out liability as of the date of acquisition, are classified within financing activities in the consolidated statement of cash flows. Earn-out payments in excess of the acquisition date earn-out liability are classified within operating activities.

Direct costs incurred in connection with business combination transactions are expensed as incurred and are included as Transaction Costs in the consolidated statements of income and comprehensive income.

Accounts Receivable and Allowance for Credit Losses

Accounts receivable and agent advances receivable are recorded at their net realizable value, which is net of an allowance for credit losses. Accounts receivable are recorded upon initiation of the wire transfer and are typically due to the Company within five days. The Company maintains an allowance for credit losses for estimated losses resulting from the inability of its sending agents to make required payments.

The Company calculates its allowance for credit losses using expected credit loss rates on financial instruments based on the total estimated amount to be collected over the lifetime of the instruments. Expected credit losses for uncollectible receivable balances consider both current conditions and reasonable and supportable forecasts of future conditions. Current conditions include pre-defined aging criteria, as well as specified events that indicate the balance due is not collectible. Reasonable and supportable forecasts used in determining the probability of future collection consider publicly available macroeconomic data and whether future credit losses are expected to differ from historical losses. Accounts receivable that are more than 90 days past due are charged off against the allowance for credit losses.

Receivable balances from sending agents are usually due to the Company within five days from the invoice date. Any balances not collected after that time are considered past due.

The Company is not party to any off-balance sheet arrangements that would require an allowance for credit losses.

Prepaid Wires, Net

Prepaid wires, net represents funds provided to certain paying agents in advance of a transaction, net of wires pending to be picked up by the beneficiary of the money transfer.

Prepaid Expenses and Other Assets

Prepaid expenses and other assets consist primarily of right-of-use assets (see Note 8), fixed assets in process (see Note 6), prepaid expenses for services, tenant allowance, agent advances receivable (see Note 6) and deferred financing costs. Interest income on agent advances receivable is recognized on a cash basis due at the end of each calendar month, which is when the interest payments are due from the majority of the agent advances receivable. Fees earned on agent advances receivable are recognized on a cash basis at the advance origination date.

Wire Transfers Payable, Net

Wire transfers payable, net represent wires pending to be picked up by the beneficiary of the money transfer net of funds provided to certain paying agents in advance of a transaction.

Leases

The Company is a party to leases for office space, warehouses and Company-operated store locations. The Company determines if a contract contains a lease arrangement at the inception of the contract. For leases in which the Company is the lessee, leases are classified as either finance or operating, with classification affecting the pattern of expense recognition. At commencement date, lease right-of-use (“ROUs”) assets consist of the amount of the initial measurement of the lease liability, any lease payments made to the lessor at or before the commencement date, minus any lease incentive received, and any initial direct costs. If a lease does not provide a discount rate and the rate cannot be readily determined, an incremental borrowing rate is used to determine the present value of future lease payments. Lease and variable non-lease components within the Company’s lease agreements are not accounted for separately.

Property and Equipment

Property and equipment, including leasehold improvements, are stated at cost, or the allocated fair value in purchase accounting, less accumulated depreciation and amortization. The costs of additions and betterments that substantially extend the useful life of an asset are capitalized and the expenditures for ordinary repairs and maintenance are expensed in the period incurred as part of other selling, general and administrative expenses in the consolidated statements of income and comprehensive income. Land is not depreciated. Depreciation is computed using the straight-line method over the estimated useful lives of the related assets. Leasehold improvements are amortized over the lease term or the estimated useful life of the improvement, whichever is shorter. At the time depreciable assets are retired or otherwise disposed, the cost and the related accumulated depreciation of such assets are eliminated from the accounts and any gain or loss is recognized in the current period. The Company capitalizes costs incurred for the development of internal use computer software, which are depreciated over five years using the straight-line method.

Goodwill and Intangible Assets

Goodwill and intangible assets result primarily from business acquisition transactions. Intangible assets include primarily agent relationships, trade names, developed technology and other intangibles, all with finite lives. Other intangibles primarily relate to the acquisition of certain agent locations and non-competition agreements. Upon the acquisition, the purchase price is first allocated to identifiable assets and liabilities, including trade name and other intangibles, with any remaining purchase price recorded as goodwill.

Goodwill is not amortized; however, it is assessed for impairment at least annually, at the beginning of the fourth quarter, or more frequently if triggering events occur. For purposes of the annual assessment, management initially performs a qualitative assessment, which includes consideration of the economic, industry and market conditions in addition to our overall financial performance and the performance of these assets. If our qualitative assessment does not conclude that it is more likely than not that the estimated fair value of the reporting unit is greater than the carrying value, we perform a quantitative analysis. In a quantitative test, the fair value of a reporting unit is determined based on a discounted cash flow analysis. A discounted cash flow analysis requires us to make various assumptions, including assumptions about future cash flows, growth rates and discount rates. The assumptions about future cash flows and growth rates are based on our long-term projections. Assumptions used in our impairment testing are consistent with our internal forecasts and operating plans. If the fair value of the reporting unit exceeds its carrying amount, there is no impairment. If not, we recognize an impairment equal to the difference between the carrying amount of the reporting unit and its fair value, not to exceed the carrying amount of goodwill.

The Company’s agent relationships, trade names and developed technology are amortized utilizing an accelerated method over their estimated useful lives of up to 15 years. Other intangible assets are amortized on a straight-line basis over a useful life of up to 10 years. The Company reviews for impairment indicators of finite-lived intangibles and other long-lived assets as described below in “Impairment of Long-Lived Assets.”

Impairment of Long-Lived Assets

The Company evaluates long-lived assets, including amortizable intangible assets, for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Upon such an occurrence, recoverability of assets to be held and used is measured by comparing the carrying amount of an asset to forecasted undiscounted future net cash flows expected to be generated by the asset. If the carrying amount of the asset exceeds its estimated future cash flows, an impairment charge is recognized for the amount by which the carrying amount of the asset exceeds the fair value of the asset. For long-lived assets held for sale, assets are written down to fair value, less cost to sell. Fair value is determined based on discounted cash flows, appraised values or management’s estimates, depending upon the nature of the assets.

Debt Origination Costs

The Company incurred debt origination costs related to the A&R Credit Agreement (as defined herein), consisting of a term loan facility and a revolving credit facility and amortizes these costs over the life of the related debt using the straight-line method, which approximates the effective interest method. The unamortized portion of debt origination costs related to the term loan is recorded on the consolidated balance sheets as an offset to the related debt, while deferred up-front commitment fees paid directly to the lender related to the revolving credit facility are recorded within other assets in the consolidated balance sheets. Amortization of debt origination costs is included as a component of interest expense in the consolidated statements of income and comprehensive income.

Advertising Costs

Advertising costs are included in other selling, general and administrative expenses in the consolidated statements of income and comprehensive income and are expensed as incurred. The Company incurred advertising costs of approximately $0.3 million, $1.0 million and $2.5 million for the years ended December 31, 2023, 2022 and 2021, respectively.

Income Taxes

The Company accounts for income taxes in accordance with GAAP which requires, among other things, recognition of future tax benefits measured at enacted rates attributable to deductible temporary differences between financial statement and income tax bases of assets and liabilities and to tax net operating loss carryforwards to the extent that realization of said benefits is more likely than not.

The Company accounts for tax contingencies by assessing all material positions, including all significant uncertain positions, for all tax years that are open to assessment or challenge under tax statutes. Those positions that have only timing consequences are separately analyzed based on the recognition and measurement model provided in the tax guidance.

As required by the uncertain tax position guidance, the Company recognizes the financial statement benefit of a position only after determining that the relevant tax authority would more likely than not sustain the position following an audit. For tax positions meeting the more likely-than-not threshold, the amount recognized in the financial statements is the largest benefit that has a greater than 50 percent

likelihood of being realized upon ultimate settlement with the relevant tax authority. The Company is subject to income taxes in the U.S. federal jurisdiction and various state jurisdictions. Tax regulations within each jurisdiction are subject to the interpretation of the related tax laws and regulations and require significant judgment to apply. The Company applies the uncertain tax position guidance to all tax positions for which the statute of limitations remains open. The Company’s policy is to classify interest accrued as interest expense and penalties as other selling, general and administrative expenses.

Foreign subsidiaries of the Company are subject to taxes by local tax authorities.

Foreign Currency Translation and Transactions

The financial statements and transactions of the Company’s foreign operations are maintained in their functional currency, which is other than the U.S. dollar. Assets and liabilities are translated at current exchange rates in effect at the balance sheet date. Revenue and expenses are translated at the average exchange rate for each period. Translation adjustments, which result from the process of translating the financial statements of the Company’s foreign operations into U.S. dollars, are recorded as a component of accumulated other comprehensive income (loss).

Gains or losses from foreign currency transactions amounted to approximately a gain of $0.2 million, a loss of $15.5 thousand and a gain of $0.3 million for the years ended December 31, 2023, 2022 and 2021, respectively, and are included in other selling, general and administrative expenses in the consolidated statements of income and comprehensive income.

We manage foreign currency risk through the structure of the business and an active risk management process. We currently settle with our payers in Latin America primarily by entering into foreign exchange tom and spot transactions with local and foreign currency providers (“counterparties”). The foreign currency exposure on our foreign exchange tom and spot transactions is limited by the fact that all transactions are settled within two business days from trade date. Foreign currency fluctuations, however, may negatively affect our average exchange gain per transaction. The Company had open tom and spot foreign exchange contracts for Mexico and Guatemala amounting to approximately $56.9 million and $41.3 million at December 31, 2023 and 2022, respectively.

In addition, included in wire transfers and money orders payable, net in our consolidated balance sheets as of December 31, 2023 and 2022, there are $40.7 million and $39.3 million, respectively, of wire transfers payable denominated in foreign currencies, primarily in Mexican pesos and Guatemalan quetzales.

Also, included in prepaid wires, net in our consolidated balance sheets as of December 31, 2023 and 2022, there are $17.8 million and $82.3 million, respectively, of prepaid wires denominated in foreign currencies, primarily in Mexican pesos and Guatemalan quetzales.

Comprehensive Income (Loss)

Comprehensive income (loss) consists of net income (loss) and the foreign currency translation adjustment and is presented in the consolidated statements of income and comprehensive income.

Share-Based Compensation

The Company accounts for its share-based compensation expense related to equity instruments under GAAP, which requires the measurement and recognition of compensation costs for all equity-based payment awards made to employees, independent directors and service providers based on estimated fair values. We have elected to account for forfeitures as they occur. The Company may use either authorized and unissued shares or treasury shares to meet share issuance requirements. See Note 14 for further discussion related to the Company’s share-based compensation plans.

Segments

The Company’s business is organized around one reportable segment that provides money transmittal services between the U.S., Canada and certain countries in Europe to Mexico, Guatemala and other countries in Latin America, Africa and Asia through a network of authorized agents located in various unaffiliated retail establishments and 122 Company-operated stores throughout the U.S., Canada, Spain, Italy and Germany. This is based on the objectives of the business and how our chief operating decision maker, the CEO and President, monitors operating performance and allocates resources.

Reclassifications

Certain prior year amounts have been reclassified to conform with current year presentation. These changes did not have any effect on net income, stockholders’ equity or cash flows.

Accounting Pronouncements

The FASB issued guidance, ASU 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures, which requires a public entity to disclose significant segment expenses and other segment items on an annual and interim basis and provide in interim periods all disclosures about a reportable segment’s profit or loss and assets that are currently required annually. Additionally, it requires a public entity to disclose the title and position of the Chief Operating Decision Maker (CODM). The guidance does not change how a public entity identifies its operating segments, aggregates them, or applies the quantitative thresholds to determine its reportable segments. The new standard is effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024, with early adoption permitted. The amendments in this ASU should be applied retrospectively to all prior periods presented in the financial statements. The Company is currently evaluating the impact this guidance will have on the consolidated financial statements.

The FASB issued guidance, ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures, which focuses on the rate reconciliation and income taxes paid. This guidance requires a public entity to disclose, on an annual basis, a tabular rate reconciliation using both percentages and currency amounts, broken out into specified categories with certain reconciling items further broken out by nature and jurisdiction to the extent those items exceed a specified threshold. In addition, all entities are required to disclose income taxes paid, net of refunds received disaggregated by federal, state/local, and foreign and by jurisdiction if the amount is at least 5% of total income tax payments, net of refunds received. For the Company, the new standard is effective for annual periods beginning after December 15, 2024, with early adoption permitted. An entity may apply the amendments in this guidance prospectively by providing the revised disclosures for the period ending December 31, 2025 and continuing to provide the previously required disclosures for the prior periods, or may apply the amendments retrospectively by providing the revised disclosures for all period presented. The Company is currently evaluating the impact this guidance will have on the consolidated financial statements.

LEASES - Right-Of-Use Assets and Lease Liabilities (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Assets
Operating Lease, Right-of-Use Asset, Statement of Financial Position [Extensible Enumeration]	Other assets	Other assets
Right-of-use assets	$ 22,100	$ 24,768
Current
Operating Lease, Liability, Current, Statement of Financial Position [Extensible Enumeration]	Accrued and other liabilities	Accrued and other liabilities
Operating	$ 4,955	$ 5,258
Noncurrent
Operating	22,670	23,272
Total Lease liabilities	27,625	28,530
Operating lease, right-of-use asset, accumulated amortization	$ 10,000	$ 5,600

LEASES

12 Months Ended

Dec. 31, 2023

Leases [Abstract]

LEASES

To conduct certain of our operations, the Company is a party to leases for office space, warehouses and Company-operated store locations. In December 2022, the Company entered into a lease agreement, which expires in 2033, for its new headquarters to accommodate its growing workforce. The new lease agreement provides for the Company to receive a tenant allowance amounting to approximately $3.8 million through the construction period, out of which $2.2 million has been disbursed through December 31, 2023. Also, the Company will commence making monthly lease payments on November 1, 2024. Such tenant allowance has been recorded within prepaid expenses and other current assets in the consolidated balance sheets.

The presentation of right-of-use assets and lease liabilities in the consolidated balance sheets is as follows (in thousands):


Leases	Classification	December 31, 2023		December 31, 2022
Assets
Right-of-use assets	Other assets(1)	$	22,100	$	24,768
Total leased assets		$	22,100	$	24,768

Liabilities
Current
Operating	Accrued and other liabilities	$	4,955	$	5,258
Noncurrent
Operating	Lease liabilities	22,670		23,272
Total Lease liabilities		$	27,625	$	28,530

(1) Operating right of-use assets are recorded net of accumulated amortization of $10.0 million and $5.6 million as of December 31, 2023 and 2022, respectively.

Lease expense for the years ended December 31, 2023 and 2022, respectively, was as follows (in thousands):

Year Ended

Lease Cost

Classification

December 31, 2023

December 31, 2022

Operating lease cost

Other selling, general and administrative expenses

7,848

3,105

Rent expense for the year ended December 31, 2021 was $2.4 million, which is included in other selling, general and administrative expenses in the consolidated statement of income and comprehensive income.

As of December 31, 2023 and 2022, the Company’s weighted-average remaining lease terms on its operating leases is 6.7 and 6.6 years, and the Company’s weighted-average discount rate is 6.06% and 5.67%, respectively, which is the Company's incremental borrowing rate. The Company used its incremental borrowing rate for all leases, as none of the Company’s lease agreements provide a readily determinable implicit rate.

Lease Payments


2024	$	5,907
2025	6,333
2026	4,894
2027	3,474
2028	2,671
Thereafter	12,029
Total lease payments	35,308
Less: Imputed interest	(7,683)
Present value of lease liabilities	$	27,625

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Policies)	12 Months Ended
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Policies)	Dec. 31, 2023
Accounting Policies [Abstract]
Basis of Presentation	All significant inter-company balances and transactions have been eliminated in consolidation. The consolidated financial statements are prepared in accordance with accounting principles generally accepted in the U.S. (“GAAP”).
Use of Estimates	Use of Estimates The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities, and the reported amounts of revenues and expenses. Actual results could differ from these estimates.
Earnings per Share	Earnings per Share Basic earnings per share is calculated by dividing net income by the weighted-average number of common shares outstanding for each period. Diluted earnings per share is calculated by dividing net income by the weighted-average number of common shares and common share equivalents outstanding for each period. Diluted earnings per share reflects the potential dilution that could occur if outstanding stock options at the presented dates are exercised and shares of restricted stock units (“RSUs”), restricted stock awards (“RSAs”) and performance stock units (“PSUs”) have vested, using the treasury stock method. Potential common shares are excluded from the computation of diluted earnings per common share when the effect would be anti-dilutive. Treasury stock shares that have been repurchased are not considered outstanding and therefore are excluded from the weighted average number of common shares outstanding calculation.
Cash and Cash equivalents	Cash and Cash equivalents Cash is comprised of deposits in U.S. and foreign banks and cash in hand held at our Company-operated stores. The Company recognizes interest income from its cash deposits on an accrual basis. The Company considers cash equivalents to be short term, highly liquid investments with original maturities of three months or less. Cash equivalents include cash on deposit in overnight deposit accounts.
Concentrations	Concentrations The Company maintains certain of its cash balances in various U.S. banks, which at times, may exceed federally insured limits. The Company has not incurred any losses on these accounts. In addition, the Company maintains various bank accounts in Mexico, Guatemala, Canada, the Dominican Republic, Spain and Italy, which may not be fully insured. During the year ended December 31, 2023, the Company has not incurred any losses on these uninsured foreign bank accounts; however, the Company maintains a $3.6 million reserve on the balance of deposits held as a result of the closure of a financial institution in Mexico in 2021 (see Note 6). Management believes it is not exposed to any significant credit risk regarding these accounts as it performs periodic reviews of the creditworthiness of the financial institutions the Company uses.
Revenue Recognition	Revenue Recognition Revenues for wire transfer and money order fees are recognized at the time the transaction is processed. The Company acts as the principal for these transactions as the Company controls the service at all times prior to transferring the funds to the beneficiary, is primarily responsible for fulfilling the customer contracts, has the risk of loss and has the ability to establish transaction prices. Therefore, these fees are recognized on a gross basis equal to the full amount of the fee charged to the customer. These fees also vary by transaction primarily depending upon, the principal amount sent, the send and receive locations, as well as the respective currencies of the send and receive locations. Foreign exchange gain, net, which represents the difference between the exchange rate set by the Company and the rate realized, is initially recognized when the customer's wire transfer transaction is processed and the purchase of foreign currency is completed. Other income primarily represents revenues for technology services provided to the independent network of agents who utilize the Company’s technology in processing transactions paid by credit or debit card, check cashing services and maintenance fees, for which revenue is derived by a fee per transaction that is recognized when the transactions is processed.
Business Combinations	Business Combinations The Company accounts for its business combinations using the acquisition method, which requires that intangible assets be recognized apart from goodwill if they are contractual in nature or separately identifiable. Acquisitions are measured based on the fair value of consideration transferred and, if the consideration transferred is not cash, measurement is based on the fair value of the consideration transferred or the fair value of the assets acquired, whichever is more reliably measurable. The excess of the consideration transferred over the fair value of identifiable assets acquired and liabilities assumed is allocated to goodwill. The valuation and allocation processes rely on significant assumptions made by management. In certain situations, the allocations of excess purchase price are based upon preliminary estimates and assumptions. Accordingly, the allocations are subject to revision when the Company receives updated information, including valuations and other analyses, which are completed within one year of the acquisition. Revisions to the preliminary fair values, which may be significant, are recorded through goodwill until pending information is finalized, not to exceed one year from the acquisition date. Any revisions to the fair values after they have been finalized will be accounted for as a gain or loss in the consolidated statement of income and comprehensive income. Consideration transferred may consist of potential future payments that are contingent upon the acquired business achieving certain levels of earnings in the future, also referred to as “contingent consideration” or “earn-out.” Earn-out liabilities are measured at their estimated fair value as of the date of acquisition. Changes in the fair value of earn-out liabilities are recorded as a component of operating income in the consolidated statement of income and comprehensive income. Earn-out liabilities are included within accrued current and other liabilities within the consolidated balance sheet. Earn-out payments, to the extent they relate to the estimated earn-out liability as of the date of acquisition, are classified within financing activities in the consolidated statement of cash flows. Earn-out payments in excess of the acquisition date earn-out liability are classified within operating activities. Direct costs incurred in connection with business combination transactions are expensed as incurred and are included as Transaction Costs in the consolidated statements of income and comprehensive income.
Accounts Receivable and Allowance for Credit Losses	Accounts Receivable and Allowance for Credit Losses Accounts receivable and agent advances receivable are recorded at their net realizable value, which is net of an allowance for credit losses. Accounts receivable are recorded upon initiation of the wire transfer and are typically due to the Company within five days. The Company maintains an allowance for credit losses for estimated losses resulting from the inability of its sending agents to make required payments. The Company calculates its allowance for credit losses using expected credit loss rates on financial instruments based on the total estimated amount to be collected over the lifetime of the instruments. Expected credit losses for uncollectible receivable balances consider both current conditions and reasonable and supportable forecasts of future conditions. Current conditions include pre-defined aging criteria, as well as specified events that indicate the balance due is not collectible. Reasonable and supportable forecasts used in determining the probability of future collection consider publicly available macroeconomic data and whether future credit losses are expected to differ from historical losses. Accounts receivable that are more than 90 days past due are charged off against the allowance for credit losses. Receivable balances from sending agents are usually due to the Company within five days from the invoice date. Any balances not collected after that time are considered past due. The Company is not party to any off-balance sheet arrangements that would require an allowance for credit losses.
Prepaid Wires, Net	Prepaid Wires, Net Prepaid wires, net represents funds provided to certain paying agents in advance of a transaction, net of wires pending to be picked up by the beneficiary of the money transfer.
Prepaid Expenses and Other Assets	Prepaid Expenses and Other Assets Prepaid expenses and other assets consist primarily of right-of-use assets (see Note 8), fixed assets in process (see Note 6), prepaid expenses for services, tenant allowance, agent advances receivable (see Note 6) and deferred financing costs. Interest income on agent advances receivable is recognized on a cash basis due at the end of each calendar month, which is when the interest payments are due from the majority of the agent advances receivable. Fees earned on agent advances receivable are recognized on a cash basis at the advance origination date.
Wire Transfers Payable, Net	Wire Transfers Payable, Net Wire transfers payable, net represent wires pending to be picked up by the beneficiary of the money transfer net of funds provided to certain paying agents in advance of a transaction.
Leases	Leases The Company is a party to leases for office space, warehouses and Company-operated store locations. The Company determines if a contract contains a lease arrangement at the inception of the contract. For leases in which the Company is the lessee, leases are classified as either finance or operating, with classification affecting the pattern of expense recognition. At commencement date, lease right-of-use (“ROUs”) assets consist of the amount of the initial measurement of the lease liability, any lease payments made to the lessor at or before the commencement date, minus any lease incentive received, and any initial direct costs. If a lease does not provide a discount rate and the rate cannot be readily determined, an incremental borrowing rate is used to determine the present value of future lease payments. Lease and variable non-lease components within the Company’s lease agreements are not accounted for separately.
Property and Equipment	Property and Equipment Property and equipment, including leasehold improvements, are stated at cost, or the allocated fair value in purchase accounting, less accumulated depreciation and amortization. The costs of additions and betterments that substantially extend the useful life of an asset are capitalized and the expenditures for ordinary repairs and maintenance are expensed in the period incurred as part of other selling, general and administrative expenses in the consolidated statements of income and comprehensive income. Land is not depreciated. Depreciation is computed using the straight-line method over the estimated useful lives of the related assets. Leasehold improvements are amortized over the lease term or the estimated useful life of the improvement, whichever is shorter. At the time depreciable assets are retired or otherwise disposed, the cost and the related accumulated depreciation of such assets are eliminated from the accounts and any gain or loss is recognized in the current period. The Company capitalizes costs incurred for the development of internal use computer software, which are depreciated over five years using the straight-line method.
Goodwill and Intangible Assets	Goodwill and Intangible Assets Goodwill and intangible assets result primarily from business acquisition transactions. Intangible assets include primarily agent relationships, trade names, developed technology and other intangibles, all with finite lives. Other intangibles primarily relate to the acquisition of certain agent locations and non-competition agreements. Upon the acquisition, the purchase price is first allocated to identifiable assets and liabilities, including trade name and other intangibles, with any remaining purchase price recorded as goodwill. Goodwill is not amortized; however, it is assessed for impairment at least annually, at the beginning of the fourth quarter, or more frequently if triggering events occur. For purposes of the annual assessment, management initially performs a qualitative assessment, which includes consideration of the economic, industry and market conditions in addition to our overall financial performance and the performance of these assets. If our qualitative assessment does not conclude that it is more likely than not that the estimated fair value of the reporting unit is greater than the carrying value, we perform a quantitative analysis. In a quantitative test, the fair value of a reporting unit is determined based on a discounted cash flow analysis. A discounted cash flow analysis requires us to make various assumptions, including assumptions about future cash flows, growth rates and discount rates. The assumptions about future cash flows and growth rates are based on our long-term projections. Assumptions used in our impairment testing are consistent with our internal forecasts and operating plans. If the fair value of the reporting unit exceeds its carrying amount, there is no impairment. If not, we recognize an impairment equal to the difference between the carrying amount of the reporting unit and its fair value, not to exceed the carrying amount of goodwill. The Company’s agent relationships, trade names and developed technology are amortized utilizing an accelerated method over their estimated useful lives of up to 15 years. Other intangible assets are amortized on a straight-line basis over a useful life of up to 10 years. The Company reviews for impairment indicators of finite-lived intangibles and other long-lived assets as described below in “Impairment of Long-Lived Assets.”
Impairment of Long-Lived Assets	Impairment of Long-Lived Assets The Company evaluates long-lived assets, including amortizable intangible assets, for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Upon such an occurrence, recoverability of assets to be held and used is measured by comparing the carrying amount of an asset to forecasted undiscounted future net cash flows expected to be generated by the asset. If the carrying amount of the asset exceeds its estimated future cash flows, an impairment charge is recognized for the amount by which the carrying amount of the asset exceeds the fair value of the asset. For long-lived assets held for sale, assets are written down to fair value, less cost to sell. Fair value is determined based on discounted cash flows, appraised values or management’s estimates, depending upon the nature of the assets.
Debt Origination Costs	Debt Origination Costs The Company incurred debt origination costs related to the A&R Credit Agreement (as defined herein), consisting of a term loan facility and a revolving credit facility and amortizes these costs over the life of the related debt using the straight-line method, which approximates the effective interest method. The unamortized portion of debt origination costs related to the term loan is recorded on the consolidated balance sheets as an offset to the related debt, while deferred up-front commitment fees paid directly to the lender related to the revolving credit facility are recorded within other assets in the consolidated balance sheets. Amortization of debt origination costs is included as a component of interest expense in the consolidated statements of income and comprehensive income.
Advertising Costs	Advertising Costs Advertising costs are included in other selling, general and administrative expenses in the consolidated statements of income and comprehensive income and are expensed as incurred.
Income Taxes	Income Taxes The Company accounts for income taxes in accordance with GAAP which requires, among other things, recognition of future tax benefits measured at enacted rates attributable to deductible temporary differences between financial statement and income tax bases of assets and liabilities and to tax net operating loss carryforwards to the extent that realization of said benefits is more likely than not. The Company accounts for tax contingencies by assessing all material positions, including all significant uncertain positions, for all tax years that are open to assessment or challenge under tax statutes. Those positions that have only timing consequences are separately analyzed based on the recognition and measurement model provided in the tax guidance. As required by the uncertain tax position guidance, the Company recognizes the financial statement benefit of a position only after determining that the relevant tax authority would more likely than not sustain the position following an audit. For tax positions meeting the more likely-than-not threshold, the amount recognized in the financial statements is the largest benefit that has a greater than 50 percent likelihood of being realized upon ultimate settlement with the relevant tax authority. The Company is subject to income taxes in the U.S. federal jurisdiction and various state jurisdictions. Tax regulations within each jurisdiction are subject to the interpretation of the related tax laws and regulations and require significant judgment to apply. The Company applies the uncertain tax position guidance to all tax positions for which the statute of limitations remains open. The Company’s policy is to classify interest accrued as interest expense and penalties as other selling, general and administrative expenses. Foreign subsidiaries of the Company are subject to taxes by local tax authorities.
Foreign Currency Translation and Transactions	Foreign Currency Translation and Transactions The financial statements and transactions of the Company’s foreign operations are maintained in their functional currency, which is other than the U.S. dollar. Assets and liabilities are translated at current exchange rates in effect at the balance sheet date. Revenue and expenses are translated at the average exchange rate for each period. Translation adjustments, which result from the process of translating the financial statements of the Company’s foreign operations into U.S. dollars, are recorded as a component of accumulated other comprehensive income (loss). Gains or losses from foreign currency transactions amounted to approximately a gain of $0.2 million, a loss of $15.5 thousand and a gain of $0.3 million for the years ended December 31, 2023, 2022 and 2021, respectively, and are included in other selling, general and administrative expenses in the consolidated statements of income and comprehensive income. We manage foreign currency risk through the structure of the business and an active risk management process. We currently settle with our payers in Latin America primarily by entering into foreign exchange tom and spot transactions with local and foreign currency providers (“counterparties”). The foreign currency exposure on our foreign exchange tom and spot transactions is limited by the fact that all transactions are settled within two business days from trade date. Foreign currency fluctuations, however, may negatively affect our average exchange gain per transaction.
Comprehensive Income (Loss)	Comprehensive Income (Loss) Comprehensive income (loss) consists of net income (loss) and the foreign currency translation adjustment and is presented in the consolidated statements of income and comprehensive income.
Share-Based Compensation	Share-Based Compensation The Company accounts for its share-based compensation expense related to equity instruments under GAAP, which requires the measurement and recognition of compensation costs for all equity-based payment awards made to employees, independent directors and service providers based on estimated fair values. We have elected to account for forfeitures as they occur. The Company may use either authorized and unissued shares or treasury shares to meet share issuance requirements.
Segments	Segments The Company’s business is organized around one reportable segment that provides money transmittal services between the U.S., Canada and certain countries in Europe to Mexico, Guatemala and other countries in Latin America, Africa and Asia through a network of authorized agents located in various unaffiliated retail establishments and 122 Company-operated stores throughout the U.S., Canada, Spain, Italy and Germany. This is based on the objectives of the business and how our chief operating decision maker, the CEO and President, monitors operating performance and allocates resources.
Reclassifications	Reclassifications Certain prior year amounts have been reclassified to conform with current year presentation. These changes did not have any effect on net income, stockholders’ equity or cash flows.
Accounting Pronouncements	Accounting Pronouncements The FASB issued guidance, ASU 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures, which requires a public entity to disclose significant segment expenses and other segment items on an annual and interim basis and provide in interim periods all disclosures about a reportable segment’s profit or loss and assets that are currently required annually. Additionally, it requires a public entity to disclose the title and position of the Chief Operating Decision Maker (CODM). The guidance does not change how a public entity identifies its operating segments, aggregates them, or applies the quantitative thresholds to determine its reportable segments. The new standard is effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024, with early adoption permitted. The amendments in this ASU should be applied retrospectively to all prior periods presented in the financial statements. The Company is currently evaluating the impact this guidance will have on the consolidated financial statements. The FASB issued guidance, ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures, which focuses on the rate reconciliation and income taxes paid. This guidance requires a public entity to disclose, on an annual basis, a tabular rate reconciliation using both percentages and currency amounts, broken out into specified categories with certain reconciling items further broken out by nature and jurisdiction to the extent those items exceed a specified threshold. In addition, all entities are required to disclose income taxes paid, net of refunds received disaggregated by federal, state/local, and foreign and by jurisdiction if the amount is at least 5% of total income tax payments, net of refunds received. For the Company, the new standard is effective for annual periods beginning after December 15, 2024, with early adoption permitted. An entity may apply the amendments in this guidance prospectively by providing the revised disclosures for the period ending December 31, 2025 and continuing to provide the previously required disclosures for the prior periods, or may apply the amendments retrospectively by providing the revised disclosures for all period presented. The Company is currently evaluating the impact this guidance will have on the consolidated financial statements.
Fair Value Measurements	The Company determines fair value in accordance with the provisions of FASB guidance, Fair Value Measurements and Disclosures, which defines fair value as an exit price, representing the amount that would be received from the sale of an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. As such, fair value is a market-based measurement that should be determined based on assumptions that market participants would use in pricing an asset or liability. As a basis for considering such assumptions, a three-level fair value hierarchy that prioritizes the inputs used to measure fair value was established. There are three levels of inputs used to measure fair value and for disclosure purposes. Level 1 relates to quoted market prices for identical assets or liabilities in active markets. Level 2 relates to observable inputs other than quoted prices included in Level 1. Level 3 relates to unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. The Company’s non-financial assets measured at fair value on a nonrecurring basis include goodwill and intangible assets. The determination of our intangible fair values includes several assumptions and inputs (Level 3) that are subject to various risks and uncertainties. Management believes it has made reasonable estimates and judgments concerning these risks and uncertainties. All other financial assets and liabilities are carried at amortized cost. The Company’s cash and cash equivalents balances are representative of their fair values as these balances are comprised of deposits available on demand or overnight. The carrying amounts of accounts receivable, agent advances receivable, prepaid wires, accounts payable and wire transfers and money orders payable are representative of their fair values because of the short turnover of these instruments. The Company’s financial liabilities include its revolving credit facility and term loan facility. The fair value of the term loan facility, which approximates book value, is estimated by discounting the future cash flows using a current market interest rate. The estimated fair value of the revolving credit facility would approximate face value given the payment schedule and interest rate structure, which approximates current market interest rates.

DEBT - Scheduled Annual Payments of Term Loan (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Debt Instrument [Line Items]
Long-term debt, gross	$ 189,469	$ 156,938
Term loan facility
Debt Instrument [Line Items]
2024	7,656
2025	8,750
2026	59,063
Long-term debt, gross	$ 75,469	$ 80,938

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 835
-SubTopic 30
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482900/835-30-50-1

Reference 2: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 235
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-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08(f))
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-URI https://asc.fasb.org//1943274/2147480678/235-10-S99-1

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
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-Subparagraph (SX 210.12-04(a))
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Reference 4: http://www.xbrl.org/2003/role/disclosureRef
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Reference 7: http://www.xbrl.org/2003/role/exampleRef
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Reference 8: http://www.xbrl.org/2003/role/exampleRef
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
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Reference 10: http://www.xbrl.org/2003/role/disclosureRef
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Reference 12: http://www.xbrl.org/2003/role/disclosureRef
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Reference 13: http://www.xbrl.org/2003/role/disclosureRef
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Reference 14: http://www.xbrl.org/2003/role/disclosureRef
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Reference 15: http://www.xbrl.org/2003/role/disclosureRef
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Reference 17: http://www.xbrl.org/2003/role/disclosureRef
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Reference 18: http://www.xbrl.org/2003/role/disclosureRef
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Reference 22: http://www.xbrl.org/2003/role/disclosureRef
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Reference 24: http://www.xbrl.org/2003/role/disclosureRef
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Reference 25: http://www.xbrl.org/2003/role/disclosureRef
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-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1I

+ Details

PROPERTY AND EQUIPMENT (Tables)

12 Months Ended

Dec. 31, 2023

Property, Plant and Equipment [Abstract]

Summary of Property and Equipment

Property and equipment consists of the following (in thousands):


	December 31,				Estimated Useful Life (in years)
	2023		2022
Land	$	36	$	36
Building	663		565		30
Computer software and equipment	57,645		47,316		3 to 5
Office improvements	5,887		5,508		5
Furniture and fixtures	3,508		2,789		7
	67,739		56,214
Less accumulated depreciation	(36,083)		(28,054)
	$	31,656	$	28,160

SHARE-BASED COMPENSATION - RSU, RSA, and PSU Activity (Details) - USD ($) $ / shares in Units, $ in Millions	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022
RSUs
Number of Awards
Nonvested, beginning balance (in shares)	316,902
Granted (in shares)	246,195
Vested (and settled) (in shares)	(130,137)
Forfeited (in shares)	(56,010)
Nonvested, ending balance (in shares)	376,950	316,902
Weighted-Average Grant Price
Nonvested, beginning balance (in dollars per share)	$ 16.58
Granted (in dollars per share)	23.42
Vested (and settled) (in dollars per share)	17.52
Forfeited (in dollars per share)	19.73
Nonvested, ending balance (in dollars per share)	$ 20.25	$ 16.58
Aggregate fair value of awards granted	$ 5.8
RSAs
Number of Awards
Nonvested, beginning balance (in shares)	159,562
Granted (in shares)	80,402
Vested (and settled) (in shares)	(47,984)
Forfeited (in shares)	0
Nonvested, ending balance (in shares)	191,980	159,562
Weighted-Average Grant Price
Nonvested, beginning balance (in dollars per share)	$ 15.28
Granted (in dollars per share)	25.68
Vested (and settled) (in dollars per share)	15.68
Forfeited (in dollars per share)	0
Nonvested, ending balance (in dollars per share)	$ 19.53	$ 15.28
Aggregate fair value of awards granted	$ 2.1
PSUs
Number of Awards
Nonvested, beginning balance (in shares)	300,871
Granted (in shares)	318,386
Vested (and settled) (in shares)	(343,000)
Forfeited (in shares)	(28,577)
Nonvested, ending balance (in shares)	247,680	300,871
Weighted-Average Grant Price
Nonvested, beginning balance (in dollars per share)	$ 17.30
Granted (in dollars per share)	19.49
Vested (and settled) (in dollars per share)	14.17
Forfeited (in dollars per share)	23.62
Nonvested, ending balance (in dollars per share)	$ 23.72	$ 17.30
Weighted-Average Remaining Contractual Term (Years)	8 years 8 months 23 days	8 years 7 months 17 days
Aggregate fair value of awards granted	$ 6.2

ACCRUED AND OTHER LIABILITIES

12 Months Ended

Dec. 31, 2023

Payables and Accruals [Abstract]

ACCRUED AND OTHER LIABILITIES

Accrued and other liabilities consisted of the following (in thousands):


	December 31,
	2023		2022
Commissions payable to sending agents	$	19,873	$	19,141
Accrued salaries and benefits	8,094		5,578
Accrued bank charges	1,382		1,644
Lease liability, current portion	4,955		5,258
Accrued other professional fees	1,000		1,169
Accrued taxes	8,613		1,329
Deferred revenue loyalty program	4,771		4,212
Contingent consideration liability	1,158		1,321
Acquisition related liabilities	844		—
Accrued transaction costs	20		134
Other	3,951		2,069
	$	54,661	$	41,855

The following table shows the changes in the deferred revenue loyalty program liability (in thousands):


Balance, December 31, 2021	$	3,391
Revenue deferred during the year	2,936
Revenue recognized during the year	(2,115)
Balance, December 31, 2022	4,212
Revenue deferred during the year	3,230
Revenue recognized during the year	(2,671)
Balance, December 31, 2023	$	4,771

Pay vs Performance Disclosure - USD ($) $ in Thousands	12 Months Ended
Pay vs Performance Disclosure - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Pay vs Performance Disclosure
Net income for basic and diluted income per common share	$ 59,515	$ 57,331	$ 46,843

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 235
-SubTopic 10
-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08(g)(1)(ii))
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147480678/235-10-S99-1

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 323
-SubTopic 10
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-Section 50
-Paragraph 3
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481687/323-10-50-3

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
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-Section 50
-Paragraph 28
-Subparagraph (f)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482907/825-10-50-28

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
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Reference 5: http://www.xbrl.org/2003/role/disclosureRef
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Reference 6: http://www.xbrl.org/2003/role/disclosureRef
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Reference 7: http://www.xbrl.org/2003/role/disclosureRef
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Reference 8: http://www.xbrl.org/2003/role/disclosureRef
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
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-URI https://asc.fasb.org//1943274/2147483443/250-10-50-9

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
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-URI https://asc.fasb.org//1943274/2147483443/250-10-50-11

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
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Reference 12: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

INCOME TAXES - Deferred Tax Assets and Liabilities (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Deferred tax assets:
U.S. federal and state net operating losses	$ 3,194	$ 3,591
Foreign net operating losses	6,452	387
Allowance for credit losses	787	802
Share-based compensation	1,673	1,628
Accrued compensation	851	995
Deferred revenue	1,447	1,179
Lease liabilities	6,470	6,496
Other	1,222	1,143
Total deferred tax assets	22,096	16,221
Deferred tax liabilities
Depreciation	(3,065)	(4,061)
Right-of-use assets	(5,391)	(6,499)
Intangible amortization	(8,284)	(8,844)
Debt origination costs	(224)	(322)
Total deferred tax liabilities	(16,964)	(19,726)
Valuation allowance	(5,791)	(387)
Net deferred tax liability	$ (659)	$ (3,892)

GOODWILL AND INTANGIBLE ASSETS - Summary of Goodwill and Intangible Assets (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Indefinite life:
Goodwill	$ 53,986	$ 49,774	$ 36,260	$ 36,260
Total indefinite life	53,986	49,774
Amortizable:
Gross Carrying Value	75,772	72,554
Accumulated Amortization	(57,629)	(52,728)
Net Carrying Value	18,143	19,826
Agent relationships
Amortizable:
Gross Carrying Value	49,020	46,140
Accumulated Amortization	(38,212)	(35,409)
Net Carrying Value	10,808	10,731
Trade names
Amortizable:
Gross Carrying Value	18,598	18,270
Accumulated Amortization	(12,428)	(10,710)
Net Carrying Value	6,170	7,560
Developed technology
Amortizable:
Gross Carrying Value	6,600	6,600
Accumulated Amortization	(6,194)	(5,990)
Net Carrying Value	406	610
Other intangibles
Amortizable:
Gross Carrying Value	1,554	1,544
Accumulated Amortization	(795)	(619)
Net Carrying Value	$ 759	$ 925

EARNINGS PER SHARE

12 Months Ended

Dec. 31, 2023

Earnings Per Share [Abstract]

EARNINGS PER SHARE

Basic earnings per share is calculated by dividing net income for the year by the weighted average number of common shares outstanding for the period. In computing dilutive earnings per share, basic earnings per share is adjusted for the assumed issuance of all applicable potentially dilutive share-based awards, including common stock options, RSUs, RSAs and PSUs. Shares of treasury stock are not considered outstanding and therefore are excluded from the weighted-average number of common shares outstanding calculation.

Below are basic and diluted earnings per share for the periods indicated (in thousands, except for share data):


	Year Ended December 31,
	2023		2022		2021
Net income for basic and diluted income per common share	$	59,515	$	57,331	$	46,843
Shares:
Weighted-average common shares outstanding – basic	35,604,582		37,733,047		38,474,040
Effect of dilutive securities
RSUs	109,886		112,943		48,077
Stock options	290,830		539,415		532,972
RSAs	58,095		53,620		14,667
PSUs	366,321		186,365		33,694
Weighted-average common shares outstanding – diluted	36,429,714		38,625,390		39,103,450

Earnings per common share - basic	$	1.67	$	1.52	$	1.22
Earnings per common share - diluted	$	1.63	$	1.48	$	1.20

As of December 31, 2023, there were 144.2 thousand RSUs, 58.4 thousand RSAs, and 136.9 thousand PSUs excluded from the diluted earnings per share calculation because, under the treasury stock method, the inclusion of these would be anti-dilutive.

As of December 31, 2022, there were 6.5 thousand stock options and 10.4 thousand RSUs excluded from the diluted earnings per share calculation because, under the treasury stock method, the inclusion of these would be anti-dilutive.

As of December 31, 2021, there were 0.4 million stock options and 35.2 thousand RSUs excluded from the diluted earnings per share calculation because, under the treasury stock method, the inclusion of these would be anti-dilutive.

As discussed in Note 15, during the years ended December 31, 2023 and 2022, the Company purchased 3,027,768 shares and 2,480,744 shares, respectively, for an aggregate purchase price of $66.3 million and $53.7 million, respectively. The effect of these repurchases on the Company’s weighted average shares outstanding for the years ended December 31, 2023 and 2022 was a reduction of 1,154,050 and 876,893 shares, respectively, due to the timing of the repurchases.

DEBT - Narrative (Details) - USD ($) $ in Thousands	12 Months Ended
DEBT - Narrative (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021	Apr. 30, 2023	Mar. 31, 2023
Debt Instrument [Line Items]
Amortization of debt origination costs	$ 1,130	$ 998	$ 875
A&R Credit Agreement
Debt Instrument [Line Items]
Unamortized portion of debt origination costs	2,900	3,300
Amortization of debt origination costs	$ 1,100	$ 1,000	$ 900
Consolidated leverage ratio	3.0
Debt instrument, covenant, restricted payment threshold	$ 23,800
Debt instrument, covenant, restricted payment threshold, percent of EBITDA	25.00%
Debt instrument, covenant, repurchase of common stock threshold	$ 10,000
A&R Credit Agreement \| SOFR
Debt Instrument [Line Items]
Interest rate	0.10%
A&R Credit Agreement \| Minimum
Debt Instrument [Line Items]
Fixed charge coverage ratio	1.25
A&R Credit Agreement \| Minimum \| SOFR
Debt Instrument [Line Items]
Interest rate	2.50%
A&R Credit Agreement \| Minimum \| Base Rate
Debt Instrument [Line Items]
Interest rate	1.50%
A&R Credit Agreement \| Maximum
Debt Instrument [Line Items]
Consolidated leverage ratio	3.25
Leverage ratio, restricted payments	2.25
A&R Credit Agreement \| Maximum \| SOFR
Debt Instrument [Line Items]
Interest rate	3.00%
A&R Credit Agreement \| Maximum \| Base Rate
Debt Instrument [Line Items]
Interest rate	2.00%
A&R Credit Agreement \| Revolving credit facility
Debt Instrument [Line Items]
Maximum borrowing capacity	$ 150,000			$ 220,000	$ 150,000
Unused line fee percentage	0.35%
Effective interest rate	1.92%	1.04%
A&R Credit Agreement \| Term loan facility
Debt Instrument [Line Items]
Maximum borrowing capacity	$ 87,500
Effective interest rate	8.33%	4.87%
A&R Credit Agreement \| Term loan facility \| Year 1
Debt Instrument [Line Items]
Periodic repayment percentage	5.00%
A&R Credit Agreement \| Term loan facility \| Year 2
Debt Instrument [Line Items]
Periodic repayment percentage	5.00%
A&R Credit Agreement \| Term loan facility \| Year 3
Debt Instrument [Line Items]
Periodic repayment percentage	7.50%
A&R Credit Agreement \| Term loan facility \| Year 4
Debt Instrument [Line Items]
Periodic repayment percentage	10.00%
A&R Credit Agreement \| Term loan facility \| Year 5
Debt Instrument [Line Items]
Periodic repayment percentage	10.00%
A&R Credit Agreement \| Uncommitted Incremental Facility
Debt Instrument [Line Items]
Maximum borrowing capacity	$ 70,000			70,000
Unamortized portion of debt origination costs				$ 700

GOODWILL AND INTANGIBLE ASSETS

12 Months Ended

Dec. 31, 2023

Goodwill and Intangible Assets Disclosure [Abstract]

GOODWILL AND INTANGIBLE ASSETS

Goodwill consists of the following (in thousands):


	December 31,
	2023		2022
Indefinite life:
Goodwill	$	53,986	$	49,774
Total indefinite life	$	53,986	$	49,774

Intangible assets consist of the following (in thousands):


	December 31, 2023						December 31, 2022
	Gross Carrying Value		Accumulated Amortization		Net Carrying Value		Gross Carrying Value		Accumulated Amortization		Net Carrying Value
Amortizable:
Agent relationships	$	49,020	$	(38,212)	$	10,808	$	46,140	$	(35,409)	$	10,731
Trade names	18,598		(12,428)		6,170		18,270		(10,710)		7,560
Developed technology	6,600		(6,194)		406		6,600		(5,990)		610
Other intangibles	1,554		(795)		759		1,544		(619)		925
Net amortizable intangible assets	$	75,772	$	(57,629)	$	18,143	$	72,554	$	(52,728)	$	19,826

Goodwill and the majority of intangible assets on the consolidated balance sheets of the Company were recognized from business acquisition transactions. The fair value measurements were based on significant inputs, such as the Company’s forecasted revenues,

assumed turnover of agent locations, obsolescence assumptions for technology, market discount and royalty rates. These inputs are based on information not observable in the market and represent Level 3 measurements within the fair value hierarchy.

Management believes it has made reasonable estimates and judgments concerning these risks and uncertainties. A change in the conditions, circumstances or strategy of the Company may result in a need to recognize an impairment charge. As a result of the annual impairment tests, the Company determined that goodwill was not impaired as of December 31, 2023 and 2022.

The following table presents the changes in goodwill and intangible assets (in thousands):


	Goodwill		Intangible Assets
Balance at December 31, 2020	$	36,260	$	20,430
Acquisition of agent locations	—		124
Amortization expense	—		(5,162)
Balance at December 31, 2021	$	36,260	$	15,392
Acquisition of La Nacional	13,514		8,450
Acquisition of agent locations	—		225
Amortization expense	—		(4,241)
Balance at December 31, 2022	$	49,774	$	19,826
Measurement period adjustment (Refer to Note 3)	(635)		—
Acquisition of LAN Holdings	4,847		3,200
Amortization expense	—		(4,883)
Balance at December 31, 2023	$	53,986	$	18,143

Amortization expense related to intangible assets for the next five years and thereafter is as follows (in thousands):


2024	$	3,965
2025	3,156
2026	2,521
2027	2,023
2028	1,613
Thereafter	4,865
	$	18,143

SHARE-BASED COMPENSATION (Tables)

12 Months Ended

Dec. 31, 2023

Share-Based Payment Arrangement [Abstract]

Summary of Stock Option Activity

A summary of the stock option activity during the year ended December 31, 2023 is presented below:


	Number of Options	Weighted-Average Exercise Price		Weighted-Average Remaining Contractual Term (Years)	Weighted-Average Grant Date Fair Value
Outstanding at December 31, 2022	711,050	$	11.56	6.26	$	4.28
Granted	—	$	—		$	—
Exercised(1)	(111,125)	$	11.68		$	4.60
Forfeited	(11,250)	$	14.07		$	6.54
Expired	—	$	—		$	—
Outstanding at December 31, 2023	588,675	$	11.49	5.23	$	4.18

Exercisable at December 31, 2023(2)	557,425	$	11.43	5.16	$	4.09

(1) The aggregate intrinsic value of stock options exercised during the years ended December 31, 2023, 2022 and 2021 was $1.3 million, $7.4 million, and $4.7 million respectively.

(2) The aggregate fair value of all vested/exercisable options outstanding as of December 31, 2023 was $2.3 million, which was determined based on the market value of our stock as of that date.

Summary of RSU Activity

A summary of the RSU grant activity during the year ended December 31, 2023 is presented below:


	Number of RSUs	Weighted-Average Grant Price
Outstanding (nonvested) at December 31, 2022	316,902	$	16.58
Granted(1)	246,195	$	23.42
Vested (and settled)	(130,137)	$	17.52
Forfeited	(56,010)	$	19.73
Outstanding (nonvested) at December 31, 2023	376,950	$	20.25

(1) The aggregate fair value of all RSUs granted during the year ended December 31, 2023 was approximately $5.8 million, which was determined based on the market value of our stock as of that date.

Summary of RSA Activity

A summary of the RSA activity during the year ended December 31, 2023 is presented below:


	Number of RSAs	Weighted-Average Grant Price
Outstanding (nonvested) at December 31, 2022	159,562	$	15.28
Granted(1)	80,402	$	25.68
Vested (and settled)	(47,984)	$	15.68
Forfeited	—	$	—
Outstanding (nonvested) at December 31, 2023	191,980	$	19.53

(1) The aggregate fair value of all RSAs granted during the year ended December 31, 2023 was approximately $2.1 million, which was determined based on the market value of our stock as of that date.

Summary of PSU Activity

A summary of the PSU activity during the year ended December 31, 2023 is presented below:


	Number of PSUs	Weighted-Average Remaining Contractual Term (Years)	Weighted-Average Grant Price
Outstanding (nonvested) at December 31, 2022	300,871	8.63	$	17.30
Granted(1)	318,386		$	19.49
Vested	(343,000)		$	14.17
Forfeited	(28,577)		$	23.62
Outstanding (nonvested) at December 31, 2023	247,680	8.73	$	23.72

(1) The aggregate fair value of all PSUs granted during the year ended December 31, 2023 was approximately $6.2 million, which was determined based on the market value of our stock as of that date.

CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY - USD ($) $ in Thousands	Total	Common Stock	Treasury Stock	Additional Paid-in Capital	Retained Earnings	Accumulated Other Comprehensive (Loss) Income
Beginning balance, common stock (in shares) at Dec. 31, 2020		38,217,125
Beginning balance at Dec. 31, 2020	$ 94,261	$ 4	$ 0	$ 59,310	$ 34,960	$ (13)
Beginning balance, treasury stock (in shares) at Dec. 31, 2020			0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income	46,843				46,843
Issuance of common stock:
Exercise of stock options, net of shares withheld for taxes (in shares)		463,021
Exercise of stock options, net of shares withheld for taxes	3,037			3,037
Other stock awards, net of shares withheld for taxes (in shares)		135,943
Other stock awards, net of shares withheld for taxes	(73)			(73)
Fully vested shares (in shares)		4,133
Share-based compensation	4,601			4,601
Adjustment from foreign currency translation, net	(63)					(63)
Acquisition of treasury stock, at cost (in shares)			(341,522)
Acquisition of treasury stock, at cost	(5,566)		$ (5,566)
Ending balance, common stock (in shares) at Dec. 31, 2021		38,820,222
Ending balance at Dec. 31, 2021	143,040	$ 4	$ (5,566)	66,875	81,803	(76)
Ending balance, treasury stock (in shares) at Dec. 31, 2021			(341,522)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income	57,331				57,331
Issuance of common stock:
Exercise of stock options, net of shares withheld for taxes (in shares)		476,304
Exercise of stock options, net of shares withheld for taxes	(3,388)			(3,388)
Other stock awards, net of shares withheld for taxes (in shares)		153,266
Other stock awards, net of shares withheld for taxes	(395)			(395)
Fully vested shares (in shares)		3,444
Share-based compensation	7,118			7,118
Adjustment from foreign currency translation, net	$ (66)					(66)
Acquisition of treasury stock, at cost (in shares)	(2,480,744)		(2,480,744)
Acquisition of treasury stock, at cost	$ (53,734)		$ (53,734)
Ending balance, common stock (in shares) at Dec. 31, 2022	36,630,970	39,453,236
Ending balance at Dec. 31, 2022	$ 149,906	$ 4	$ (59,300)	70,210	139,134	(142)
Ending balance, treasury stock (in shares) at Dec. 31, 2022	(2,822,266)		(2,822,266)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income	$ 59,515				59,515
Issuance of common stock:
Exercise of stock options, net of shares withheld for taxes (in shares)		111,125
Exercise of stock options, net of shares withheld for taxes	1,298			1,298
Other stock awards, net of shares withheld for taxes (in shares)		105,293
Other stock awards, net of shares withheld for taxes	(3,933)			(3,933)
Fully vested shares (in shares)		3,617
Share-based compensation	8,111			8,111
Adjustment from foreign currency translation, net	$ 404					404
Acquisition of treasury stock, at cost (in shares)	(3,027,768)		(3,027,768)
Acquisition of treasury stock, at cost	$ (66,264)		$ (66,264)
Ending balance, common stock (in shares) at Dec. 31, 2023	33,823,237	39,673,271
Ending balance at Dec. 31, 2023	$ 149,037	$ 4	$ (125,564)	$ 75,686	$ 198,649	$ 262
Ending balance, treasury stock (in shares) at Dec. 31, 2023	(5,850,034)		(5,850,034)

CONSOLIDATED STATEMENTS OF INCOME AND COMPREHENSIVE INCOME - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Revenues:
Total revenues	$ 658,735	$ 546,805	$ 459,206
Operating expenses:
Service charges from agents and banks	430,865	364,804	307,458
Salaries and benefits	71,090	52,224	43,065
Other selling, general and administrative expenses	47,979	34,394	30,334
Transaction costs	445	3,005	1,006
Depreciation and amortization	12,866	9,470	9,491
Total operating expenses	563,245	463,897	391,354
Operating income	95,490	82,908	67,852
Interest expense	10,426	5,629	4,537
Income before income taxes	85,064	77,279	63,315
Income tax provision	25,549	19,948	16,472
Net income	59,515	57,331	46,843
Other comprehensive income (loss)	404	(66)	(63)
Comprehensive income	$ 59,919	$ 57,265	$ 46,780
Earnings per common share:
Basic (in dollars per share)	$ 1.67	$ 1.52	$ 1.22
Diluted (in dollars per share)	$ 1.63	$ 1.48	$ 1.20
Weighted-average common shares outstanding:
Basic (in shares)	35,604,582	37,733,047	38,474,040
Diluted (in shares)	36,429,714	38,625,390	39,103,450
Wire transfer and money order fees, net
Revenues:
Total revenues	$ 561,540	$ 469,162	$ 393,241
Foreign exchange gain, net
Revenues:
Total revenues	87,908	72,920	62,832
Other income
Revenues:
Total revenues	$ 9,287	$ 4,723	$ 3,133

ACCOUNTS RECEIVABLE AND AGENT ADVANCES RECEIVABLE, NET OF ALLOWANCE - Narrative (Details) - USD ($) $ in Millions	Dec. 31, 2023	Dec. 31, 2022
Receivables [Abstract]
Notes collateralized	$ 4.6	$ 2.8

CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Current assets:
Cash and cash equivalents	$ 239,203	$ 149,493
Accounts receivable, net	155,237	129,808
Prepaid wires, net	28,366	90,386
Prepaid expenses and other current assets	10,068	12,749
Total current assets	432,874	382,436
Property and equipment, net	31,656	28,160
Goodwill	53,986	49,774
Intangible assets, net	18,143	19,826
Other assets	40,153	31,876
Total assets	576,812	512,072
Current liabilities:
Current portion of long-term debt, net	7,163	4,975
Accounts payable	36,507	25,686
Wire transfers and money orders payable, net	125,042	112,251
Accrued and other liabilities	54,661	41,855
Total current liabilities	223,373	184,767
Long-term liabilities:
Debt, net	181,073	150,235
Lease liabilities, net	22,670	23,272
Deferred tax liability, net	659	3,892
Total long-term liabilities	204,402	177,399
Commitments and contingencies, see Note 18
Stockholders’ equity:
Common stock $0.0001 par value; 200,000,000 shares authorized, 39,673,271 and 39,453,236 shares issued and 33,823,237 and 36,630,970 shares outstanding as of December 31, 2023 and 2022, respectively, and Preferred stock $0.0001 par value; 5,000,000 shares authorized, none issued or outstanding	4	4
Additional paid-in capital	75,686	70,210
Retained earnings	198,649	139,134
Accumulated other comprehensive income (loss)	262	(142)
Treasury stock, at cost; 5,850,034 and 2,822,266 shares as of December 31, 2023 and 2022, respectively	(125,564)	(59,300)
Total stockholders’ equity	149,037	149,906
Total liabilities and stockholders’ equity	$ 576,812	$ 512,072

PREPAID EXPENSES AND OTHER ASSETS

12 Months Ended

Dec. 31, 2023

Prepaid Expense and Other Assets [Abstract]

PREPAID EXPENSES AND OTHER ASSETS

Prepaid expenses and other current assets consisted of the following (in thousands):


	December 31,
	2023		2022
Prepaid insurance	$	1,205	$	1,578
Prepaid fees and services	2,299		1,986
Agent incentives advances	1,692		1,014
Agent advances receivable, net of allowance	1,514		1,311
Assets pending settlement	—		211
Prepaid income taxes	747		2,130
Tenant allowance	1,621		3,753
Prepaid expenses and other current assets	990		766
	$	10,068	$	12,749

Other assets consisted of the following (in thousands):


	December 31,
	2023		2022
Revolving credit facility origination fees	$	1,692	$	1,578
Agent incentives advances	3,372		1,062
Agent advances receivable, net of allowance	2,897		1,392
Right-of-use assets, net	22,100		24,768
Funds held by seized banking entities, net of allowance	1,890		1,646
Fixed assets in process	6,358		272
Other assets	1,844		1,158
	$	40,153	$	31,876

As of December 31, 2023, fixed assets in process include approximately $6.1 million (none in 2022) in capital expenditures related to lease hold improvements and other assets in connection with our new headquarters (see Note 8).

Prior to 2022, local banking regulators in Mexico resolved to close and liquidate a local financial institution, citing a lack of compliance with minimum capital requirements. The Company has approximately $5.2 million of exposure from deposits it held with this bank when it was closed. In accordance with the banking regulations in Mexico, large depositors such as the Company will be paid once the assets of the financial institution are liquidated. Currently, it is difficult to predict the length of the liquidation process or if the proceeds from the asset liquidation will be sufficient to recover a portion or all of its funds on deposit. The Company maintains a valuation allowance of approximately $3.6 million as of December 31, 2023, in connection with the balance of deposits held by the financial institution as a result of its closure.

SHARE-BASED COMPENSATION

12 Months Ended

Dec. 31, 2023

Share-Based Payment Arrangement [Abstract]

SHARE-BASED COMPENSATION

International Money Express, Inc. Omnibus Equity Compensation Plans

The International Money Express, Inc. 2020 Omnibus Equity Compensation Plan (the “2020 Plan”) provides for the granting of stock-based incentive awards, including stock options, restricted stock units (“RSUs”), restricted stock awards (“RSAs”) and performance stock units (“PSUs”) to employees, certain service providers and independent directors of the Company. There are approximately 3.7 million shares of the Company’s common stock approved for issuance under the 2020 Plan, which includes 0.4 million shares that were previously subject to awards granted under the International Money Express, Inc. 2018 Omnibus Equity Compensation Plan (the “2018 Plan” and together with the 2020 Plan, the “Plans”). Although awards remain outstanding under the 2018 Plan, which was terminated effective June 26, 2020, no additional awards may be granted under the 2018 Plan. As of December 31, 2023, 2.1 million shares remained available for grant of future awards under the 2020 Plan.

Stock Options

The value of each option grant is estimated on the grant date using the Black-Scholes option pricing model (“BSM”). The option pricing model requires the input of certain assumptions, including the grant date fair value of our common stock, expected volatility, risk-free interest rates, expected term and expected dividend yield. To determine the grant date fair value of the Company’s common stock, we use the closing market price of our common stock at the grant date. We also use an expected volatility based on the historical volatility of the Company’s common stock and the “simplified” method for calculating the expected life of our stock options as the options are “plain vanilla” and we do not have any significant historical post-vesting activity. We have elected to account for forfeitures as they occur. The risk-free interest rates are obtained from publicly available U.S. Treasury yield curve rates.

Share-based compensation is recognized as an expense on a straight-line basis over the requisite service period, which is generally the vesting period. The stock options issued under the Plans have 10-year terms and generally vest in four equal annual installments beginning one year after the date of the grant. The Company recognized compensation expense for stock options of approximately $0.5 million, $1.4 million and $2.4 million for the years ended December 31, 2023, 2022 and 2021, respectively, which is included in salaries and benefits in

the consolidated statements of income and comprehensive income. As of December 31, 2023, there were 0.6 million outstanding stock options awarded under the Plans and unrecognized compensation expense of approximately $0.1 million is expected to be recognized over a weighted-average period of 0.5 years.

A summary of the stock option activity during the year ended December 31, 2023 is presented below:


	Number of Options	Weighted-Average Exercise Price		Weighted-Average Remaining Contractual Term (Years)	Weighted-Average Grant Date Fair Value
Outstanding at December 31, 2022	711,050	$	11.56	6.26	$	4.28
Granted	—	$	—		$	—
Exercised(1)	(111,125)	$	11.68		$	4.60
Forfeited	(11,250)	$	14.07		$	6.54
Expired	—	$	—		$	—
Outstanding at December 31, 2023	588,675	$	11.49	5.23	$	4.18

Exercisable at December 31, 2023(2)	557,425	$	11.43	5.16	$	4.09

(1) The aggregate intrinsic value of stock options exercised during the years ended December 31, 2023, 2022 and 2021 was $1.3 million, $7.4 million, and $4.7 million respectively.

(2) The aggregate fair value of all vested/exercisable options outstanding as of December 31, 2023 was $2.3 million, which was determined based on the market value of our stock as of that date.

Restricted Stock Units

The RSUs granted under the 2020 Plan to the Company’s employees or certain service providers generally vest in four equal annual installments beginning one year after the date of the grant, while RSUs issued to the Company’s independent directors vest on the one-year anniversary from the grant date. The Company recognized compensation expense for all RSUs of approximately $2.9 million, $1.8 million and $1.2 million for the years ended December 31, 2023, 2022 and 2021, respectively, which is included in salaries and benefits in the consolidated statements of income and comprehensive income. As of December 31, 2023, unrecognized compensation expense of approximately $5.8 million is expected to be recognized over a weighted-average period of 1.8 years.

A summary of the RSU grant activity during the year ended December 31, 2023 is presented below:


	Number of RSUs	Weighted-Average Grant Price
Outstanding (nonvested) at December 31, 2022	316,902	$	16.58
Granted(1)	246,195	$	23.42
Vested (and settled)	(130,137)	$	17.52
Forfeited	(56,010)	$	19.73
Outstanding (nonvested) at December 31, 2023	376,950	$	20.25

(1) The aggregate fair value of all RSUs granted during the year ended December 31, 2023 was approximately $5.8 million, which was determined based on the market value of our stock as of that date.

Share Awards

The Lead Independent Director and Chairs of the Committees of the Board of Directors are granted, in aggregate, $80.5 thousand in awards of fully vested shares of the Company’s common stock, payable on a quarterly basis at the end of each quarter in payment of fees earned in such capacities. During the years ended December 31, 2023, 2022 and 2021, 3,617 and 3,444 and 4,133 fully vested shares, respectively, were granted to the Lead Independent Director and Chairs of the Committees of the Board of Directors. Compensation expense related to the fully vested share awards of $80.5 thousand, $72.3 thousand and $64.0 thousand for the years ended December 31,

2023, 2022 and 2021, respectively, was recorded and included in salaries and benefits in the consolidated statements of income and comprehensive income.

Restricted Stock Awards

The RSAs issued under the 2020 Plan to the Company’s employees generally vest in four equal annual installments beginning one year after the date of grant. The Company recognized compensation expense for RSAs granted of $1.2 million, $0.6 million and $0.3 million for the years ended December 31, 2023, 2022 and 2021, respectively, which is included in salaries and benefits in the consolidated statements of income and comprehensive income. As of December 31, 2023, there was $2.8 million of unrecognized compensation expense related to RSAs, which is expected to be recognized over a weighted-average period of 1.8 years.

A summary of the RSA activity during the year ended December 31, 2023 is presented below:


	Number of RSAs	Weighted-Average Grant Price
Outstanding (nonvested) at December 31, 2022	159,562	$	15.28
Granted(1)	80,402	$	25.68
Vested (and settled)	(47,984)	$	15.68
Forfeited	—	$	—
Outstanding (nonvested) at December 31, 2023	191,980	$	19.53

(1) The aggregate fair value of all RSAs granted during the year ended December 31, 2023 was approximately $2.1 million, which was determined based on the market value of our stock as of that date.

Performance Stock Units

PSUs granted under the 2020 Plan to the Company’s employees generally vest subject to attainment of performance criteria during the service period established by the Compensation Committee. Each PSU represents the right to receive one share of common stock, and the actual number of shares issuable upon vesting is determined based upon performance compared to financial performance targets. The PSUs vest based on the achievement of certain revenue and adjusted earnings per share targets for a period of up to three years combined with a service period of three years. Compensation cost is recognized over the requisite service period when it is probable that the performance condition will be satisfied. During the third quarter of 2022, the Company reassessed the probability of vesting for the PSU awards granted in 2021 and determined that it was probable that a higher performance target will be achieved. Therefore, the Company recognized a cumulative catch-up adjustment of approximately $1.1 million as additional compensation expense in the third quarter of 2022 related to the PSUs granted in 2021 (none in 2023). In March 2023, the Compensation Committee determined that the higher performance target was achieved for the PSUs granted in 2021 and approved the incremental grant of PSUs.

The Company recognized compensation expense for PSUs of $3.5 million, $3.2 million and $0.7 million for the years ended December 31, 2023, 2022 and 2021, respectively, which is included in salaries and benefits in the consolidated statements of income and comprehensive income. As of December 31, 2023, there was $3.3 million of unrecognized compensation expense related to PSUs, which is expected to be recognized over a weighted-average period of 1.7 years.

A summary of the PSU activity during the year ended December 31, 2023 is presented below:


	Number of PSUs	Weighted-Average Remaining Contractual Term (Years)	Weighted-Average Grant Price
Outstanding (nonvested) at December 31, 2022	300,871	8.63	$	17.30
Granted(1)	318,386		$	19.49
Vested	(343,000)		$	14.17
Forfeited	(28,577)		$	23.62
Outstanding (nonvested) at December 31, 2023	247,680	8.73	$	23.72

(1) The aggregate fair value of all PSUs granted during the year ended December 31, 2023 was approximately $6.2 million, which was determined based on the market value of our stock as of that date.

LEASES - Lease Payments (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Leases [Abstract]
2024	$ 5,907
2025	6,333
2026	4,894
2027	3,474
2028	2,671
Thereafter	12,029
Total lease payments	35,308
Less: Imputed interest	(7,683)
Present value of lease liabilities	$ 27,625	$ 28,530

Cover - USD ($)	12 Months Ended
Cover - USD ($)	Dec. 31, 2023	Feb. 23, 2024	Jun. 30, 2023
Cover [Abstract]
Document Type	10-K
Document Annual Report	true
Document Period End Date	Dec. 31, 2023
Current Fiscal Year End Date	--12-31
Document Transition Report	false
Entity File Number	001-37986
Entity Registrant Name	INTERNATIONAL MONEY EXPRESS, INC.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	47-4219082
Entity Address, Address Line One	9100 South Dadeland Blvd., Ste. 1100
Entity Address, City or Town	Miami
Entity Address, State or Province	FL
Entity Address, Postal Zip Code	33156
City Area Code	305
Local Phone Number	671-8000
Title of 12(b) Security	Common stock ($0.0001 par value)
Trading Symbol	IMXI
Security Exchange Name	NASDAQ
Entity Well-known Seasoned Issuer	No
Entity Voluntary Filers	No
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
ICFR Auditor Attestation Flag	true
Document Financial Statement Error Correction [Flag]	false
Entity Shell Company	false
Entity Public Float			$ 804,577,352
Entity Common Stock, Shares Outstanding		33,732,409
Documents Incorporated by Reference	The definitive Proxy Statement to be delivered to shareholders in connection with the 2024 Annual Meeting of Shareholders is incorporated by reference into Part III of this Form 10-K to the extent stated herein.
Entity Central Index Key	0001683695
Amendment Flag	false
Document Fiscal Year Focus	2023
Document Fiscal Period Focus	FY

PROPERTY AND EQUIPMENT - Narrative (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Property, Plant and Equipment [Line Items]
Depreciation expense	$ 8.0	$ 5.2	$ 4.3
Repairs and maintenance expenses	5.4	3.7	$ 2.6
Computer software and equipment
Property, Plant and Equipment [Line Items]
Equipment maintained at locations of agents	$ 15.4	$ 8.6

GOODWILL AND INTANGIBLE ASSETS - Narrative (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill impairment	$ 0	$ 0	$ 0

INCOME TAXES (Tables)

12 Months Ended

Dec. 31, 2023

Income Tax Disclosure [Abstract]

Schedule of Provision (Benefit) for Income Taxes

The provision (benefit) for income taxes consists of the following (in thousands):


	Year Ended December 31,
	2023		2022		2021
Current tax provision:
Federal	$	18,590	$	14,542	$	11,702
State	9,050		5,761		3,824
Foreign	532		148		212
Total Current	28,172		20,451		15,738

Deferred tax (benefit) provision:
Federal	(1,811)		(423)		667
State	(806)		(80)		67
Foreign	(6)		—		—
Total deferred	(2,623)		(503)		734
Total tax provision	$	25,549	$	19,948	$	16,472

Schedule of Reconciliation Between Income Tax Provision (Benefit) at US Statutory Tax Rate


	Year Ended December 31,
	2023			2022			2021
Income before income taxes	$	85,064		$	77,279		$	63,315
U.S. statutory tax rate	21		%	21		%	21		%
Income tax expense at statutory rate	17,863			16,229			13,296

State tax expense, net of federal benefit	6,513			4,488			3,073
Foreign tax rates different from U.S. statutory rate	199			233			273
Non-deductible expenses	1,819			1,017			337
Stock Compensation	(1,126)			(1,989)			(499)
Valuation allowances	281			—			—

Other	—			(30)			(8)
Total tax provision	$	25,549		$	19,948		$	16,472

Schedule of Deferred Tax Assets and Liabilities

The following table outlines the principal components of the deferred tax assets and liabilities (in thousands):


	December 31,
	2023		2022
Deferred tax assets:
U.S. federal and state net operating losses	$	3,194	$	3,591
Foreign net operating losses	6,452		387
Allowance for credit losses	787		802
Share-based compensation	1,673		1,628
Accrued compensation	851		995
Deferred revenue	1,447		1,179
Lease liabilities	6,470		6,496
Other	1,222		1,143
Total deferred tax assets	22,096		16,221

Deferred tax liabilities
Depreciation	(3,065)		(4,061)
Right-of-use assets	(5,391)		(6,499)
Intangible amortization	(8,284)		(8,844)
Debt origination costs	(224)		(322)
Total deferred tax liabilities	(16,964)		(19,726)

Valuation allowance	(5,791)		(387)

Net deferred tax liability	$	(659)	$	(3,892)

SHARE-BASED COMPENSATION - Stock Option Activity (Details) - 2018 and 2020 Plans - USD ($) $ / shares in Units, $ in Millions	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Number of Options
Outstanding at beginning of period (in shares)	711,050
Granted (in shares)	0
Exercised (in shares)	(111,125)
Forfeited (in shares)	(11,250)
Expired (in shares)	0
Outstanding at end of period (in shares)	588,675	711,050
Exercisable at end of period (in shares)	557,425
Weighted-Average Exercise Price
Outstanding at beginning of period (in dollars per share)	$ 11.56
Granted (in dollars per share)	0
Exercised (in dollars per share)	11.68
Forfeited (in dollars per share)	14.07
Expired (in dollars per share)	0
Outstanding at end of period (in dollars per share)	11.49	$ 11.56
Exercisable at end of period (in dollars per share)	$ 11.43
Weighted-Average Remaining Contractual Term (Years)
Weighted average remaining contractual term, outstanding	5 years 2 months 23 days	6 years 3 months 3 days
Weighted average remaining contractual term, exercisable	5 years 1 month 28 days
Weighted-Average Grant Date Fair Value
Outstanding at beginning of period (in dollars per share)	$ 4.28
Granted (in dollars per share)	0
Exercised (in dollars per share)	4.60
Forfeited (in dollars per share)	6.54
Expired (in dollars per share)	0
Outstanding at end of period (in dollars per share)	4.18	$ 4.28
Exercisable at end of period (in dollars per share)	$ 4.09
Aggregate intrinsic value of stock options exercised	$ 1.3	$ 7.4	$ 4.7
Aggregate fair value of vested/exercisable options	$ 2.3

COMMITMENTS AND CONTINGENCIES (Details)	Dec. 31, 2023 state territory country
Commitments and Contingencies Disclosure [Abstract]
Number of states in which entity operates \| state	50
Number of territories in which entity operates \| territory	2
Number of countries in which entity operates \| country	7

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Tables)

12 Months Ended

Dec. 31, 2023

Accounting Policies [Abstract]

Summary Cash and Cash Equivalents Balances

Cash and cash equivalents balances were as follows (in thousands):


	December 31,
	2023		2022
Cash and cash equivalents in U.S. dollars in U.S. banks	$	224,617	$	142,143
Cash and cash equivalents in foreign banks and foreign currency	14,567		7,340
Petty cash	19		10
	$	239,203	$	149,493

ACCRUED AND OTHER LIABILITIES (Tables)

12 Months Ended

Dec. 31, 2023

Payables and Accruals [Abstract]

Accrued and Other Liabilities

Accrued and other liabilities consisted of the following (in thousands):


	December 31,
	2023		2022
Commissions payable to sending agents	$	19,873	$	19,141
Accrued salaries and benefits	8,094		5,578
Accrued bank charges	1,382		1,644
Lease liability, current portion	4,955		5,258
Accrued other professional fees	1,000		1,169
Accrued taxes	8,613		1,329
Deferred revenue loyalty program	4,771		4,212
Contingent consideration liability	1,158		1,321
Acquisition related liabilities	844		—
Accrued transaction costs	20		134
Other	3,951		2,069
	$	54,661	$	41,855

Changes in Deferred Revenue Loyalty Program Liability

The following table shows the changes in the deferred revenue loyalty program liability (in thousands):


Balance, December 31, 2021	$	3,391
Revenue deferred during the year	2,936
Revenue recognized during the year	(2,115)
Balance, December 31, 2022	4,212
Revenue deferred during the year	3,230
Revenue recognized during the year	(2,671)
Balance, December 31, 2023	$	4,771

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Narrative (Details)	12 Months Ended
	Dec. 31, 2023 USD ($) store businessDay segment	Dec. 31, 2022 USD ($)	Dec. 31, 2021 USD ($)
Significant Accounting Policies [Line Items]
Losses, uninsured amount	$ 0
Losses, uninsured amount on foreign bank accounts	0
Write off from financial institution closure	3,600,000
Advertising costs	300,000	$ 1,000,000	$ 2,500,000
Gain (loss) from foreign currency transactions	$ 200,000	(15,500)	$ 300,000
Foreign currency transactions, settlement, threshold business days \| businessDay	2
Amount of foreign exchange contracts opened	$ 56,900,000	41,300,000
Wire transfers payable denominated in foreign currencies	40,700,000	39,300,000
Prepaid wires denominated in foreign currencies	$ 17,800,000	$ 82,300,000
Number of reportable segments \| segment	1
Number of company-operated stores \| store	122
Maximum
Significant Accounting Policies [Line Items]
Number of days recorded upon initiation of wire transfer	5 days
Agent relationships \| Maximum
Significant Accounting Policies [Line Items]
Intangible assets, useful life (in years)	15 years
Trade names \| Maximum
Significant Accounting Policies [Line Items]
Intangible assets, useful life (in years)	15 years
Developed technology \| Maximum
Significant Accounting Policies [Line Items]
Intangible assets, useful life (in years)	15 years
Other intangibles \| Maximum
Significant Accounting Policies [Line Items]
Intangible assets, useful life (in years)	10 years
Development of Internal Use Computer Software
Significant Accounting Policies [Line Items]
Internal use software, useful life (in years)	5 years
Remittance Volume \| Paying Agent Concentration Risk \| Banking, Financial Services, and Retail
Significant Accounting Policies [Line Items]
Largest paying agent by volume, percentage	25.00%	24.00%

PREPAID EXPENSES AND OTHER ASSETS (Tables)

12 Months Ended

Dec. 31, 2023

Prepaid Expense and Other Assets [Abstract]

Prepaid Expenses and Other Current Assets

Prepaid expenses and other current assets consisted of the following (in thousands):


	December 31,
	2023		2022
Prepaid insurance	$	1,205	$	1,578
Prepaid fees and services	2,299		1,986
Agent incentives advances	1,692		1,014
Agent advances receivable, net of allowance	1,514		1,311
Assets pending settlement	—		211
Prepaid income taxes	747		2,130
Tenant allowance	1,621		3,753
Prepaid expenses and other current assets	990		766
	$	10,068	$	12,749

Schedule of Other Assets

Other assets consisted of the following (in thousands):


	December 31,
	2023		2022
Revolving credit facility origination fees	$	1,692	$	1,578
Agent incentives advances	3,372		1,062
Agent advances receivable, net of allowance	2,897		1,392
Right-of-use assets, net	22,100		24,768
Funds held by seized banking entities, net of allowance	1,890		1,646
Fixed assets in process	6,358		272
Other assets	1,844		1,158
	$	40,153	$	31,876

ACQUISITIONS - Narrative (Details)				12 Months Ended
ACQUISITIONS - Narrative (Details)	Dec. 31, 2023 USD ($)	Apr. 05, 2023 USD ($) member	Nov. 01, 2022 USD ($)	Dec. 31, 2023 USD ($)	Dec. 31, 2022 USD ($)	Dec. 31, 2021 USD ($)	Apr. 04, 2023 USD ($)
Business Acquisition [Line Items]
Adjustment to fair value of contingent consideration				$ (763,000)	$ 0	$ 0
Restructuring expenses paid				1,200,000
Restructuring liability	$ 0			0
Receivable balance maintained	155,237,000			155,237,000	129,808,000
Transaction costs from acquisition				445,000	3,005,000	$ 1,006,000
Severance Payments and Related Benefits
Business Acquisition [Line Items]
Restructuring expenses paid				900,000
Equipment Write-offs
Business Acquisition [Line Items]
Restructuring expenses paid				300,000
Early Lease Termination
Business Acquisition [Line Items]
Restructuring expenses paid				38,000
Legal Fees
Business Acquisition [Line Items]
Restructuring expenses paid				31,000
La Nacional
Business Acquisition [Line Items]
Number of key management members bound by non-competition agreement \| member		2
LAN Holdings
Business Acquisition [Line Items]
Receivable balance maintained							$ 2,500,000
La Nacional
Business Acquisition [Line Items]
Percentage of outstanding common stock owned			100.00%
Cash consideration paid			$ 39,700,000
Contingent consideration liability (up to)			2,400,000
Fair value of contingent consideration	600,000			600,000	1,300,000
Adjustment to fair value of contingent consideration				800,000
Consideration transferred	41,021,000		$ 41,021,000
Acquisition date fair value of intangibles					8,450,000
LAN Holdings
Business Acquisition [Line Items]
Percentage of outstanding common stock owned		100.00%
Cash consideration paid		$ 10,300,000
Fair value of contingent consideration		600,000
Consideration transferred	$ 13,354,000	$ 13,354,000
Weighted average lives of intangible assets		14 years 11 months 12 days
Acquisition date fair value of intangibles				3,200,000
Pro forma revenue since acquisition date				13,800,000
Pro forma net income since acquisition date				200,000
Transaction costs from acquisition				400,000
Pro forma revenue				663,300,000	559,400,000
Pro forma net income				$ 60,400,000	$ 57,600,000
LAN Holdings \| Agent relationships
Business Acquisition [Line Items]
Weighted average lives of intangible assets		15 years
Acquisition date fair value of intangibles		$ 2,900,000
Location turnover rate (percent)		20.00%
LAN Holdings \| Trade Name
Business Acquisition [Line Items]
Weighted average lives of intangible assets		10 years
Acquisition date fair value of intangibles		$ 300,000
LAN Holdings \| Non-Competition Agreements
Business Acquisition [Line Items]
Weighted average lives of intangible assets		5 years
Acquisition date fair value of intangibles		$ 10,000

PREPAID EXPENSES AND OTHER ASSETS - Other Assets (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Prepaid Expense and Other Assets [Abstract]
Revolving credit facility origination fees	$ 1,692	$ 1,578
Agent incentives advances	3,372	1,062
Agent advances receivable, net of allowance	2,897	1,392
Right-of-use assets, net	22,100	24,768
Funds held by seized banking entities, net of allowance	1,890	1,646
Fixed assets in process	6,358	272
Other assets	1,844	1,158
Total other assets	$ 40,153	$ 31,876

WIRE TRANSFERS AND MONEY ORDERS PAYABLE, NET

12 Months Ended

Dec. 31, 2023

Payables and Accruals [Abstract]

WIRE TRANSFERS AND MONEY ORDERS PAYABLE, NET

Wire transfers and money orders payable, net, consisted of the following (in thousands):


	December 31,
	2023		2022
Wire transfers payable, net	$	63,212	$	55,572
Customer voided wires payable	29,951		27,236
Money orders payable	31,879		29,443
	$	125,042	$	112,251

Customer voided wires payable consist primarily of wire transfers that were not completed because the recipient did not collect the funds within 30 days and the sender has not claimed the funds and, therefore, are considered unclaimed property. Unclaimed property laws of each state in the United States in which we operate, the District of Columbia, and Puerto Rico require us to track certain information for all of our money remittances and payment instruments and, if the funds underlying such remittances and instruments are unclaimed at the end of an applicable statutory abandonment period, require us to remit the proceeds of the unclaimed property to the appropriate jurisdiction. Applicable statutory abandonment periods range from three to seven years.

ACQUISITIONS (Tables)

12 Months Ended

Dec. 31, 2023

Business Combination and Asset Acquisition [Abstract]

Summary of Estimated Fair Values of Consideration Paid and Net Assets Acquired

The following table summarizes the fair values of consideration transferred and identifiable net assets acquired in the La Nacional Acquisition on November 1, 2022, the measurement period adjustments in the year ended December 31, 2023 and the fair values of consideration transferred and identifiable net assets acquired as of December 31, 2023.


	November 1, 2022 (As initially reported)		Measurement Period Adjustments		December 31, 2023 (As Adjusted)
Assets acquired:
Cash and cash equivalents	$	39,569	$	—	$	39,569
Accounts receivable	16,504		—		16,504
Prepaid wires	571		—		571
Prepaid expenses and other current assets	1,219		430		1,649
Property and Equipment	4,077		—		4,077
Intangible assets	8,450		—		8,450
Other assets	13,659		—		13,659
Total identifiable assets acquired	$	84,049	$	430	$	84,479

Liabilities assumed:
Accounts payable	$	(1,260)	$	—	$	(1,260)
Wire transfers and money orders payable	(35,595)		—		(35,595)
Accrued and other liabilities	(3,651)		194		(3,457)
Lease liabilities	(13,067)		—		(13,067)
Deferred tax liability	(2,969)		700		(2,269)
Total liabilities assumed	$	(56,542)	$	894	$	(55,648)

Net identifiable assets acquired	$	27,507	$	1,324	$	28,831
Consideration transferred	$	41,021	$	—	$	41,021
Goodwill	$	13,514	$	(1,324)	$	12,190

The following table summarizes the fair values of consideration transferred and identifiable net assets acquired in the LAN Acquisition on April 5, 2023, the measurement period adjustments in the year ended December 31, 2023 and the fair values of consideration transferred and identifiable net assets acquired as of December 31, 2023.


	April 5, 2023 (As initially reported)		Measurement Period Adjustments		December 31, 2023 (As Adjusted)
Assets acquired:
Cash and cash equivalents	$	4,721	$	—	$	4,721
Accounts receivable	3,643		—		3,643
Prepaid wires	4,613		—		4,613
Prepaid expenses and other current assets	353		—		353
Property and equipment	351		—		351
Intangible assets	3,200		—		3,200
Other assets	877		—		877
Total identifiable assets acquired	$	17,758	$	—	$	17,758

Liabilities assumed:
Accounts payable	$	(1,010)	$	—	$	(1,010)
Wire transfers and money orders payable	(6,645)		—		(6,645)
Accrued and other liabilities	(747)		(689)		(1,436)
Lease liabilities	(758)		—		(758)
Deferred tax liability	(91)		—		(91)
Total liabilities assumed	$	(9,251)	$	(689)	$	(9,940)

Net identifiable assets acquired	$	8,507	$	(689)	$	7,818
Consideration transferred	$	13,354	$	—	$	13,354
Goodwill	$	4,847	$	689	$	5,536

ACCOUNTS RECEIVABLE AND AGENT ADVANCES RECEIVABLE, NET OF ALLOWANCE - Summary of Changes in Allowance for Credit Losses (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Accounts Receivable, Allowance for Credit Loss [Roll Forward]
Beginning balance	$ 2,648	$ 2,249	$ 2,042
Provision	4,997	2,572	1,537
Charge-offs	(5,852)	(2,982)	(1,863)
Recoveries	987	809	533
Other	14	0	0
Ending Balance	$ 2,794	$ 2,648	$ 2,249

EQUITY (Details) $ in Thousands				12 Months Ended
EQUITY (Details) $ in Thousands	Dec. 12, 2023 USD ($) shares	Dec. 04, 2023 USD ($) shares	May 05, 2023 USD ($) shares	Dec. 31, 2023 USD ($) shares	Dec. 31, 2022 USD ($) shares	Dec. 31, 2021 USD ($)	Mar. 03, 2023 USD ($)	Aug. 18, 2021 USD ($)
Debt and Equity Securities, FV-NI [Line Items]
Stock repurchase program, authorized amount							$ 100,000	$ 40,000
Stock repurchased (in shares) \| shares				3,027,768	2,480,744
Purchase price				$ 66,264	$ 53,734	$ 5,566
Available for future share repurchases				70,700
SPC Intermex, LP
Debt and Equity Securities, FV-NI [Line Items]
Stock repurchased (in shares) \| shares	670,403		500,000
Purchase price	$ 13,300		$ 12,600
Latin-American Investment Holdings Inc.
Debt and Equity Securities, FV-NI [Line Items]
Stock repurchased (in shares) \| shares		100,000
Purchase price		$ 2,100
A&R Credit Agreement
Debt and Equity Securities, FV-NI [Line Items]
Debt instrument, covenant, restricted payment threshold				$ 23,800
Debt instrument, covenant, restricted payment threshold, percent of EBITDA				25.00%
Debt instrument, covenant, repurchase of common stock threshold				$ 10,000
Maximum \| A&R Credit Agreement
Debt and Equity Securities, FV-NI [Line Items]
Leverage ratio, restricted payments				2.25

PROPERTY AND EQUIPMENT

12 Months Ended

Dec. 31, 2023

Property, Plant and Equipment [Abstract]

PROPERTY AND EQUIPMENT

Property and equipment consists of the following (in thousands):


	December 31,				Estimated Useful Life (in years)
	2023		2022
Land	$	36	$	36
Building	663		565		30
Computer software and equipment	57,645		47,316		3 to 5
Office improvements	5,887		5,508		5
Furniture and fixtures	3,508		2,789		7
	67,739		56,214
Less accumulated depreciation	(36,083)		(28,054)
	$	31,656	$	28,160

Computer software and equipment above includes internally used software of approximately $15.4 million and $8.6 million at December 31, 2023 and 2022, respectively.

Depreciation expense included in depreciation and amortization expense in the consolidated statements of income and comprehensive income was approximately $8.0 million, $5.2 million and $4.3 million for the years ended December 31, 2023, 2022 and 2021, respectively.

Repairs and maintenance expenses included in other selling, general and administrative expenses in the consolidated statements of income and comprehensive income were approximately $5.4 million, $3.7 million and $2.6 million for the years ended December 31, 2023, 2022 and 2021, respectively.

ACCRUED AND OTHER LIABILITIES - Accrued and Other Liabilities (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Accrued Liabilities and Other Liabilities [Abstract]
Commissions payable to sending agents	$ 19,873	$ 19,141
Accrued salaries and benefits	8,094	5,578
Accrued bank charges	1,382	1,644
Lease liability, current portion	4,955	5,258
Accrued other professional fees	1,000	1,169
Accrued taxes	8,613	1,329
Deferred revenue loyalty program	4,771	4,212	$ 3,391
Contingent consideration liability	1,158	1,321
Acquisition related liabilities	844	0
Accrued transaction costs	20	134
Other	3,951	2,069
Accrued and other liabilities	$ 54,661	$ 41,855

COMMITMENTS AND CONTINGENCIES	12 Months Ended
COMMITMENTS AND CONTINGENCIES	Dec. 31, 2023
Commitments and Contingencies Disclosure [Abstract]
COMMITMENTS AND CONTINGENCIES	COMMITMENTS AND CONTINGENCIES Leases In the ordinary course of business, the Company enters into leases for office space, warehouses and certain Company-operated store locations. Refer to Note 8 – Leases. Contingencies and Legal Proceedings The Company is subject to legal proceedings and claims that have arisen in the ordinary course of its business and have not been finally adjudicated. Although there can be no assurance as to the ultimate disposition of these matters, it is the opinion of the Company’s management, based upon the information available at this time and the stage of the proceedings, that it is not possible to determine the probability of loss or estimate of damages, and therefore, the Company has not established a reserve for any of these proceedings. The Company operates in all 50 states in the United States, two U.S. territories and seven other countries. Money transmitters and their agents are under regulation by state and federal laws. Violations may result in civil or criminal penalties or a prohibition from providing money transfer services in a particular jurisdiction. It is the opinion of the Company’s management, based on information available at this time, that the expected outcome of regulatory examinations will not have a material adverse effect on either the results of operations or financial condition of the Company. Regulatory Requirements Pursuant to applicable licensing laws, certain domestic and foreign subsidiaries of the Company are required to maintain minimum tangible net worth and liquid assets (eligible securities) to cover the amount outstanding of wire transfers and money orders payable. As of December 31, 2023 and 2022, the Company’s subsidiaries were in compliance with these two requirements.

PREPAID EXPENSES AND OTHER ASSETS - Prepaid Expenses and Other Current Assets (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Prepaid Expense and Other Assets [Abstract]
Prepaid insurance	$ 1,205	$ 1,578
Prepaid fees and services	2,299	1,986
Agent incentives advances	1,692	1,014
Agent advances receivable, net of allowance	1,514	1,311
Assets pending settlement	0	211
Prepaid income taxes	747	2,130
Tenant allowance	1,621	3,753
Prepaid expenses and other current assets	990	766
Prepaid expenses and other current assets	$ 10,068	$ 12,749

GOODWILL AND INTANGIBLE ASSETS (Tables)

12 Months Ended

Dec. 31, 2023

Goodwill and Intangible Assets Disclosure [Abstract]

Summary of Goodwill and Intangible Assets

Goodwill consists of the following (in thousands):


	December 31,
	2023		2022
Indefinite life:
Goodwill	$	53,986	$	49,774
Total indefinite life	$	53,986	$	49,774

Intangible assets consist of the following (in thousands):


	December 31, 2023						December 31, 2022
	Gross Carrying Value		Accumulated Amortization		Net Carrying Value		Gross Carrying Value		Accumulated Amortization		Net Carrying Value
Amortizable:
Agent relationships	$	49,020	$	(38,212)	$	10,808	$	46,140	$	(35,409)	$	10,731
Trade names	18,598		(12,428)		6,170		18,270		(10,710)		7,560
Developed technology	6,600		(6,194)		406		6,600		(5,990)		610
Other intangibles	1,554		(795)		759		1,544		(619)		925
Net amortizable intangible assets	$	75,772	$	(57,629)	$	18,143	$	72,554	$	(52,728)	$	19,826

The following table presents the changes in goodwill and intangible assets (in thousands):


	Goodwill		Intangible Assets
Balance at December 31, 2020	$	36,260	$	20,430
Acquisition of agent locations	—		124
Amortization expense	—		(5,162)
Balance at December 31, 2021	$	36,260	$	15,392
Acquisition of La Nacional	13,514		8,450
Acquisition of agent locations	—		225
Amortization expense	—		(4,241)
Balance at December 31, 2022	$	49,774	$	19,826
Measurement period adjustment (Refer to Note 3)	(635)		—
Acquisition of LAN Holdings	4,847		3,200
Amortization expense	—		(4,883)
Balance at December 31, 2023	$	53,986	$	18,143

Amortization Expense Related to Intangible Assets

Amortization expense related to intangible assets for the next five years and thereafter is as follows (in thousands):


2024	$	3,965
2025	3,156
2026	2,521
2027	2,023
2028	1,613
Thereafter	4,865
	$	18,143

BASIS OF PRESENTATION AND BUSINESS (Details)	Dec. 31, 2023 store
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Number of company-operated stores	122

WIRE TRANSFERS AND MONEY ORDERS PAYABLE, NET (Tables)

12 Months Ended

Dec. 31, 2023

Payables and Accruals [Abstract]

Summary of Wire Transfer and Money Orders Payable, Net

Wire transfers and money orders payable, net, consisted of the following (in thousands):


	December 31,
	2023		2022
Wire transfers payable, net	$	63,212	$	55,572
Customer voided wires payable	29,951		27,236
Money orders payable	31,879		29,443
	$	125,042	$	112,251

DEBT - Schedule of Debt Instruments (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Debt Instrument [Line Items]
Long-term debt, gross	$ 189,469	$ 156,938
Less: Current portion of long term debt	(7,163)	(4,975)
Less: Debt origination costs	(1,233)	(1,728)
Long-term debt, noncurrent	181,073	150,235
Debt origination costs, current	500	500
Revolving credit facility
Debt Instrument [Line Items]
Long-term debt, gross	114,000	76,000
Term loan facility
Debt Instrument [Line Items]
Long-term debt, gross	$ 75,469	$ 80,938

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

+ Details

INCOME TAXES - Provision (Benefit) for Income Taxes (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Current tax provision:
Federal	$ 18,590	$ 14,542	$ 11,702
State	9,050	5,761	3,824
Foreign	532	148	212
Total Current	28,172	20,451	15,738
Deferred tax (benefit) provision:
Federal	(1,811)	(423)	667
State	(806)	(80)	67
Foreign	(6)	0	0
Total deferred	(2,623)	(503)	734
Total tax provision	$ 25,549	$ 19,948	$ 16,472

LEASES - Lease Expense (Details) - USD ($) $ in Thousands	12 Months Ended
LEASES - Lease Expense (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Leases [Abstract]
Operating lease cost	$ 7,848	$ 3,105

ACCOUNTS RECEIVABLE AND AGENT ADVANCES RECEIVABLE, NET OF ALLOWANCE

12 Months Ended

Dec. 31, 2023

Receivables [Abstract]

ACCOUNTS RECEIVABLE AND AGENT ADVANCES RECEIVABLE, NET OF ALLOWANCE

Accounts Receivable

Accounts receivable represents primarily outstanding balances from sending agents for pending wire transfers or money orders from our customers. The outstanding balance of accounts receivable, net of allowance for credit losses, consists of the following (in thousands):


	December 31,
	2023		2022
Accounts receivable	$	157,847	$	132,363
Allowance for credit losses	(2,610)		(2,555)
Accounts receivable, net	$	155,237	$	129,808

Agent Advances Receivable

The Company had agent advances receivable, net of allowance for credit losses, from sending agents as follows (in thousands):


	December 31,
	2023		2022
Agent advances receivable, current	$	1,596	$	1,373
Allowance for credit losses	(82)		(62)
Net current	$	1,514	$	1,311

Agent advances receivable, long-term	$	2,999	$	1,423
Allowance for credit losses	(102)		(31)
Net long-term	$	2,897	$	1,392

The net current portion of agent advances receivable is included in prepaid expenses and other current assets (see Note 6), and the net long-term portion is included in other assets in the consolidated balance sheets. At December 31, 2023 and 2022, there were $4.6 million and $2.8 million, respectively, of agent advances receivable collateralized by personal guarantees from the sending agents and assets from their businesses in case of a default by the agent.

The maturities of agent advances receivable at December 31, 2023 are as follows (in thousands):


	Outstanding Balance
Under 1 year	$	1,596
Between 1 and 2 years	2,428
Between 2 and 3 years	571
Total	$	4,595

Allowance for Credit Losses

The changes in the allowance for credit losses related to accounts receivable and agent advances receivable are as follows (in thousands):


	Year Ended December 31,
	2023		2022		2021
Beginning balance	$	2,648	$	2,249	$	2,042
Provision	4,997		2,572		1,537
Charge-offs	(5,852)		(2,982)		(1,863)
Recoveries	987		809		533
Other	14		—		—
Ending Balance	$	2,794	$	2,648	$	2,249

The allowance for credit losses allocated by financial instrument category is as follows (in thousands):


	December 31,
	2023		2022		2021
Accounts receivable	$	2,610	$	2,555	$	2,181
Agent advances receivable	184		93		68
Allowance for credit losses	$	2,794	$	2,648	$	2,249

DEFINED CONTRIBUTION PLAN (Details) $ in Millions	12 Months Ended
DEFINED CONTRIBUTION PLAN (Details) $ in Millions	Dec. 31, 2023 USD ($) plan	Dec. 31, 2022 USD ($)	Dec. 31, 2021 USD ($)
Defined Contribution Plan Disclosure [Line Items]
Number of defined contribution plans \| plan	2
Selling, General and Administrative Expenses
Defined Contribution Plan Disclosure [Line Items]
Employer contribution expense \| $	$ 0.4	$ 0.2	$ 0.2

FAIR VALUE MEASUREMENTS	12 Months Ended
FAIR VALUE MEASUREMENTS	Dec. 31, 2023
Fair Value Disclosures [Abstract]
FAIR VALUE MEASUREMENTS	FAIR VALUE MEASUREMENTS The Company determines fair value in accordance with the provisions of FASB guidance, Fair Value Measurements and Disclosures, which defines fair value as an exit price, representing the amount that would be received from the sale of an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. As such, fair value is a market-based measurement that should be determined based on assumptions that market participants would use in pricing an asset or liability. As a basis for considering such assumptions, a three-level fair value hierarchy that prioritizes the inputs used to measure fair value was established. There are three levels of inputs used to measure fair value and for disclosure purposes. Level 1 relates to quoted market prices for identical assets or liabilities in active markets. Level 2 relates to observable inputs other than quoted prices included in Level 1. Level 3 relates to unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. The Company’s non-financial assets measured at fair value on a nonrecurring basis include goodwill and intangible assets. The determination of our intangible fair values includes several assumptions and inputs (Level 3) that are subject to various risks and uncertainties. Management believes it has made reasonable estimates and judgments concerning these risks and uncertainties. All other financial assets and liabilities are carried at amortized cost. The Company’s cash and cash equivalents balances are representative of their fair values as these balances are comprised of deposits available on demand or overnight. The carrying amounts of accounts receivable, agent advances receivable, prepaid wires, accounts payable and wire transfers and money orders payable are representative of their fair values because of the short turnover of these instruments. The Company’s financial liabilities include its revolving credit facility and term loan facility. The fair value of the term loan facility, which approximates book value, is estimated by discounting the future cash flows using a current market interest rate. The estimated fair value of the revolving credit facility would approximate face value given the payment schedule and interest rate structure, which approximates current market interest rates.

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

+ References + Details

EQUITY	12 Months Ended
EQUITY	Dec. 31, 2023
Equity [Abstract]
EQUITY	EQUITY On August 18, 2021, the Company’s Board of Directors approved a stock repurchase program that authorizes the Company to purchase up to $40.0 million of outstanding shares of the Company’s common stock and which authorization was increased on March 3, 2023 to an additional $100.0 million of its outstanding shares (the (the “Repurchase Program”). Under the Repurchase Program, the Company is authorized to repurchase shares from time to time in accordance with applicable laws, both on the open market and in privately negotiated transactions and may include the use of derivative contracts or structured share repurchase agreements. The timing and amount of repurchases depends on several factors, including market and business conditions, the trading price of the Company’s common stock and the nature of other investment opportunities. The Repurchase Program may be limited, suspended or discontinued at any time without prior notice. The Repurchase Program does not have an expiration date. The A&R Credit Agreement, as amended, permits the Company to make restricted payments (including share repurchases, among others), (i) without limitation so long as the Consolidated Leverage Ratio (as defined in the A&R Credit Agreement, as amended), as of the then most recently completed four fiscal quarters of the Company, after giving pro forma effect to such restricted payments, is 2.25 to 1.00 or less, (ii) that do not exceed, in the aggregate during any fiscal year, the greater of (x) $23.8 million and (y) 25.00% of Consolidated EBITDA (as defined in the A&R Credit Agreement) for the then most recently completed four fiscal quarters of the Company and (iii) to repurchase Company common stock from current or former employees in an aggregate amount of up to $10.0 million per calendar year. The Company accounts for purchases of treasury stock under the cost method. Any direct costs incurred to acquire treasury stock are considered stock issue costs and added to the cost of the treasury stock. Separately from the Repurchase Program, on May 5, 2023 and December 12, 2023, the Company entered into separate agreements with SPC Intermex, LP, a related party, for the purchase of 500,000 shares and 670,403 shares, respectively, of the Company’s common stock for a total purchase price of $12.6 million and $13.3 million, respectively, in privately-negotiated transactions, and on December 4, 2023, the Company entered into an agreement with Latin-American Investment Holdings Inc., a related party, for the purchase of 100,000 shares of the Company’s common stock for a total purchase price of $2.1 million, in a privately-negotiated transaction. During the years ended December 31, 2023 and 2022, including the shares previously mentioned, the Company purchased 3,027,768 shares and 2,480,744 shares, respectively, for an aggregate purchase price of $66.3 million and $53.7 million, respectively. As of December 31, 2023, there was $70.7 million available for future share repurchases under the Repurchase Program.

- Definition

The entire disclosure for equity.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 505
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 13
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481112/505-10-50-13

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 505
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 13
-Subparagraph (h)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481112/505-10-50-13

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 505
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 14
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481112/505-10-50-14

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-SubTopic 235
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481062/946-235-50-2

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Topic 946
-SubTopic 235
-Name Accounting Standards Codification
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-Paragraph 2
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481062/946-235-50-2

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Topic 946
-SubTopic 505
-Name Accounting Standards Codification
-Section 50
-Paragraph 6
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481004/946-505-50-6

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
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-SubTopic 40
-Name Accounting Standards Codification
-Section 50
-Paragraph 6
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147480237/815-40-50-6

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 505
-SubTopic 10
-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SX 210.3-04)
-Publisher FASB
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
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-Name Accounting Standards Codification
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-Paragraph 1
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-Name Accounting Standards Codification
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Reference 11: http://www.xbrl.org/2003/role/disclosureRef
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-Publisher FASB
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Reference 12: http://www.xbrl.org/2003/role/disclosureRef
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-Subparagraph (g)
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Reference 13: http://www.xbrl.org/2003/role/disclosureRef
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Reference 14: http://www.xbrl.org/2003/role/disclosureRef
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Reference 15: http://www.xbrl.org/2003/role/disclosureRef
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Reference 16: http://www.xbrl.org/2003/role/disclosureRef
-Topic 505
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-Subparagraph (b)
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Reference 17: http://www.xbrl.org/2003/role/disclosureRef
-Topic 505
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-Subparagraph (a)
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Reference 18: http://www.xbrl.org/2003/role/disclosureRef
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Reference 19: http://www.xbrl.org/2003/role/disclosureRef
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-URI https://asc.fasb.org//1943274/2147481112/505-10-50-18

+ Details

WIRE TRANSFERS AND MONEY ORDERS PAYABLE, NET (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022
Wire transfers payable, net	$ 63,212	$ 55,572
Customer voided wires payable	29,951	27,236
Money orders payable	31,879	29,443
Total wire transfers and money orders payable, net	$ 125,042	$ 112,251
Wires payable collection period	30 days
Minimum
Statutory abandonment period	3 years
Maximum
Statutory abandonment period	7 years

SHARE-BASED COMPENSATION - Narrative (Details)	3 Months Ended		12 Months Ended
SHARE-BASED COMPENSATION - Narrative (Details)	Sep. 30, 2023 USD ($)	Sep. 30, 2022 USD ($)	Dec. 31, 2023 USD ($) installment shares	Dec. 31, 2022 USD ($) shares	Dec. 31, 2021 USD ($) shares	Jun. 26, 2020 shares
Stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock options term			10 years
Number of equal installments for options vesting \| installment			4
Vesting period			1 year
Compensation expense			$ 500,000	$ 1,400,000	$ 2,400,000
Outstanding stock options (in shares) \| shares			600,000
Unrecognized compensation expense			$ 100,000
Weighted-average period			6 months
RSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Compensation expense			$ 2,900,000	1,800,000	1,200,000
Unrecognized compensation expense			$ 5,800,000
Weighted-average period			1 year 9 months 18 days
Granted (in shares) \| shares			246,195
RSUs \| Employees
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of equal installments for options vesting \| installment			4
Vesting period			1 year
RSUs \| Independent Directors
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period			1 year
Share Awards \| Nonemployee
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Aggregate value of fully vested shares			$ 80,500
RSAs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of equal installments for options vesting \| installment			4
Vesting period			1 year
Compensation expense			$ 1,200,000	600,000	300,000
Unrecognized compensation expense			$ 2,800,000
Weighted-average period			1 year 9 months 18 days
Granted (in shares) \| shares			80,402
PSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period			3 years
Compensation expense	$ 0	$ 1,100,000	$ 3,500,000	3,200,000	700,000
Unrecognized compensation expense			$ 3,300,000
Weighted-average period			1 year 8 months 12 days
Granted (in shares) \| shares			318,386
Conversion ratio			1
Service period			3 years
2020 Plan \| Stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Authorized (in shares) \| shares						3,700,000
Number of shares available for grant (in shares) \| shares			2,100,000
2020 Plan \| Share Awards
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Compensation expense			$ 80,500	$ 72,300	$ 64,000
Granted (in shares) \| shares			3,617	3,444	4,133
2018 Plan \| Stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of shares available for grant (in shares) \| shares			0			400,000

EARNINGS PER SHARE (Tables)

12 Months Ended

Dec. 31, 2023

Earnings Per Share [Abstract]

Basic and Diluted Earnings per Share

Below are basic and diluted earnings per share for the periods indicated (in thousands, except for share data):


	Year Ended December 31,
	2023		2022		2021
Net income for basic and diluted income per common share	$	59,515	$	57,331	$	46,843
Shares:
Weighted-average common shares outstanding – basic	35,604,582		37,733,047		38,474,040
Effect of dilutive securities
RSUs	109,886		112,943		48,077
Stock options	290,830		539,415		532,972
RSAs	58,095		53,620		14,667
PSUs	366,321		186,365		33,694
Weighted-average common shares outstanding – diluted	36,429,714		38,625,390		39,103,450

Earnings per common share - basic	$	1.67	$	1.52	$	1.22
Earnings per common share - diluted	$	1.63	$	1.48	$	1.20

ACQUISITIONS

12 Months Ended

Dec. 31, 2023

Business Combination and Asset Acquisition [Abstract]

ACQUISITIONS

Envios de Valores La Nacional Corp.

On November 1, 2022, the Company completed the acquisition of 100% of the voting interest of La Nacional (the “La Nacional Acquisition”) and on April 5, 2023, the Company completed the acquisition of 100% of the voting interest of LAN Holdings (the “LAN Acquisition”) (the “LAN Acquisition,” and together with the La Nacional Acquisition, the “Acquisitions”). See “LAN Holdings, Corp.” section below.

The Company paid cash consideration of $39.7 million upon consummation of the La Nacional Acquisition (subject to customary purchase price adjustments) and had the potential to pay up to $2.4 million in contingent consideration as a result of La Nacional achieving certain transaction volume and financial targets during 2023. The contingent consideration fair value as of December 31, 2023 and December 31, 2022 was approximately $0.6 million and $1.3 million, respectively. During 2023, the Company recorded a fair value adjustment of $0.8 million based on the actual achievement of the financial targets during the measurement period, which was recorded as other income in the consolidated statement of income and comprehensive income.


	November 1, 2022 (As initially reported)		Measurement Period Adjustments		December 31, 2023 (As Adjusted)
Assets acquired:
Cash and cash equivalents	$	39,569	$	—	$	39,569
Accounts receivable	16,504		—		16,504
Prepaid wires	571		—		571
Prepaid expenses and other current assets	1,219		430		1,649
Property and Equipment	4,077		—		4,077
Intangible assets	8,450		—		8,450
Other assets	13,659		—		13,659
Total identifiable assets acquired	$	84,049	$	430	$	84,479

Liabilities assumed:
Accounts payable	$	(1,260)	$	—	$	(1,260)
Wire transfers and money orders payable	(35,595)		—		(35,595)
Accrued and other liabilities	(3,651)		194		(3,457)
Lease liabilities	(13,067)		—		(13,067)
Deferred tax liability	(2,969)		700		(2,269)
Total liabilities assumed	$	(56,542)	$	894	$	(55,648)

Net identifiable assets acquired	$	27,507	$	1,324	$	28,831
Consideration transferred	$	41,021	$	—	$	41,021
Goodwill	$	13,514	$	(1,324)	$	12,190

Restructuring costs

During the third quarter of 2023, the Company implemented a Restructuring Plan (the "Plan") for La Nacional. The objectives were to reorganize the workforce, streamline operational processes as well as develop efficiencies within the Company. The Plan contemplated a reduction of La Nacional's workforce due to closing of operations, and surrendering of money transmitter licenses in certain states, termination of selected sending agents, centralization of functions at the consolidated Company level and closing of certain facilities.

For the year ended December 31, 2023, the Company incurred $1.2 million in expenses related to the Plan. These expenses include approximately $0.9 million in severance payments and related benefits included in salaries and benefits in the consolidated statement of income and comprehensive income, $0.3 million in computer equipment write-offs, $38 thousand for the early termination of a lease agreement and $31 thousand in legal fees related to the surrender of money transmitter licenses within states where La Nacional will no longer operate, which are included in other selling, general and administrative expenses in the consolidated statement of income and comprehensive income.

The Company paid out the above charges during the year ended December 31, 2023 and does not have a liability recorded as of December 31, 2023.

LAN Holdings, Corp.

On April 5, 2023, the Company completed the acquisition of 100% of the voting interest of LAN Holdings. LAN Holdings provides the Company the opportunity to enter into markets in which it did not have a presence previously, such as the ability to provide outbound remittance services from Spain, Italy, and Germany.

The total consideration transferred by the Company in connection with the LAN Acquisition was $13.4 million, which included $10.3 million in cash, subject to customary purchase price adjustments. The Company will also pay an additional $0.6 million in cash as a result of LAN Holdings’ achievement of certain operational milestones during 2023, which the parties have agreed have been achieved. Prior to the acquisition, the Company maintained a receivable balance of approximately $2.5 million related to money transfers paid by the Company on behalf of LAN Holdings. Upon the closing of the LAN Acquisition, the receivable balance was effectively settled and, therefore, included in the determination of the total consideration transferred. The LAN Acquisition was funded with cash on hand.


	April 5, 2023 (As initially reported)		Measurement Period Adjustments		December 31, 2023 (As Adjusted)
Assets acquired:
Cash and cash equivalents	$	4,721	$	—	$	4,721
Accounts receivable	3,643		—		3,643
Prepaid wires	4,613		—		4,613
Prepaid expenses and other current assets	353		—		353
Property and equipment	351		—		351
Intangible assets	3,200		—		3,200
Other assets	877		—		877
Total identifiable assets acquired	$	17,758	$	—	$	17,758

Liabilities assumed:
Accounts payable	$	(1,010)	$	—	$	(1,010)
Wire transfers and money orders payable	(6,645)		—		(6,645)
Accrued and other liabilities	(747)		(689)		(1,436)
Lease liabilities	(758)		—		(758)
Deferred tax liability	(91)		—		(91)
Total liabilities assumed	$	(9,251)	$	(689)	$	(9,940)

Net identifiable assets acquired	$	8,507	$	(689)	$	7,818
Consideration transferred	$	13,354	$	—	$	13,354
Goodwill	$	4,847	$	689	$	5,536

The goodwill balance for the LAN Acquisition represents the estimated values of the Company’s geographic presence in key markets, assembled workforce, management team’s industry-specific knowledge and synergies expected to be achieved from the combined operations of LAN Holdings and the Company. Goodwill resulting from the LAN Acquisition is not deductible for tax purposes.

Amortizing intangible assets related to the LAN Acquisition are primarily composed of agent relationships, a trade name and non-competition agreements, which had weighted average lives of approximately 15 years, 10 years and 5 years, respectively, and are based on LAN Holdings’ operational history and established relationships with, and the nature of, its customers. The weighted average life of amortizing intangible assets for LAN Acquisition was 14.95 years in the aggregate. These intangible assets are amortized utilizing an accelerated method over their estimated useful lives, which is a manner consistent with the pattern in which the related benefits are expected to be consumed. The acquisition date fair value of the agent relationships, trade name and non-competition agreement intangibles was $2.9 million, $0.3 million and $10.0 thousand, respectively.

The agent relationships intangible represents the network of independent sending agents. This intangible was valued using the excess earnings method, which was based on the Company’s forecasts and historical activity at agent locations in order to develop a turnover rate and expected economic useful life. Assuming a year-over-year location turnover rate of 20.0%, this resulted in an expected useful life for this intangible of 15 years.

Trade name refers to the I-Transfer name, branded on all agent locations and recognized in the market. This fair value was determined using the relief-from-royalty method, which is based on the Company’s expected revenues and a royalty rate estimated using comparable market data. The Company determined it was appropriate to assign a finite useful life of 10 years to the trade name to provide better matching of the amortization expense during the period of expected benefits.

The definitive purchase agreement to acquire La Nacional and LAN Holdings entered into by the Company includes non-competition provisions agreed to by the former owner and two key members of management of La Nacional. The fair value of these intangibles was valued using the “with and without” method, which estimated the value of an asset based on the difference in the value of the business’s

cash flows “with” and “without” that asset. The Company assigned useful lives of up to 5 years for these intangibles, which matches the contractual term of the non-competition agreements.

The LAN Holdings results of operations have been included in the Company's results of operations from the date of its acquisition. The Company’s consolidated statement of income and comprehensive income includes $13.8 million and $0.2 million of revenue and net income for the year ended December 31, 2023, respectively, from LAN Holdings.

Transaction Costs

Transaction costs include all internal and external costs directly related to acquisition activities, consisting primarily of legal, consulting, accounting and financial advisory fees. Transaction costs for the years ended December 31, 2023 and 2022, amounted to $0.4 million and $3.0 million, respectively. There were $1.0 million in transaction costs for the year ended December 31, 2021. Transaction costs for the years ended December 31, 2023 and 2022 primarily related to the Acquisitions, while transaction costs for the year ended December 31, 2021 related to costs incurred in connection with potential acquisitions considered during that year, including La Nacional and LAN Holdings.

Unaudited Supplemental Pro Forma Financial Information

For the years ended December 31, 2023 and 2022, unaudited supplemental pro forma revenue totaled approximately $663.3 million and $559.4 million, respectively, and unaudited supplemental pro forma net income totaled approximately $60.4 million and $57.6 million, respectively.

These unaudited pro forma financial results include the results of operations of LAN Holdings as if it had been consolidated as of January 1, 2022, the beginning of the year prior to its acquisition, and are provided for illustrative purposes only. These unaudited pro forma financial results do not purport to be indicative of the actual results that would have been achieved by the combined companies for the periods indicated, or of the results that may be achieved by the combined companies in the future. The Company’s unaudited pro forma financial results were prepared by adding the unaudited historical results of the acquired business to the historical results of the Company, and then adjusting those combined results for transaction costs of $0.4 million for the year ended December 31, 2023, and the incremental depreciation and amortization expense related to the property and equipment and intangible assets acquired. Transaction costs were included in the pro forma results for the year ended December 31, 2022 but removed from the pro forma results for the year ended December 31, 2023. These unaudited pro forma financial results do not include adjustments to reflect other cost savings or synergies that may have resulted from this acquisition. Future results may vary significantly due to future events and other factors, many of which are beyond the Company’s control.

ACCOUNTS RECEIVABLE AND AGENT ADVANCES RECEIVABLE, NET OF ALLOWANCE - Summary of Accounts Receivable, Net (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Receivables [Abstract]
Accounts receivable	$ 157,847	$ 132,363
Allowance for credit losses	(2,610)	(2,555)
Accounts receivable, net	$ 155,237	$ 129,808

ACCOUNTS RECEIVABLE AND AGENT ADVANCES RECEIVABLE, NET OF ALLOWANCE (Tables)

12 Months Ended

Dec. 31, 2023

Receivables [Abstract]

Summary of Accounts Receivable, Net and Agent Advances Receivable, Net

The outstanding balance of accounts receivable, net of allowance for credit losses, consists of the following (in thousands):


	December 31,
	2023		2022
Accounts receivable	$	157,847	$	132,363
Allowance for credit losses	(2,610)		(2,555)
Accounts receivable, net	$	155,237	$	129,808

The Company had agent advances receivable, net of allowance for credit losses, from sending agents as follows (in thousands):


	December 31,
	2023		2022
Agent advances receivable, current	$	1,596	$	1,373
Allowance for credit losses	(82)		(62)
Net current	$	1,514	$	1,311

Agent advances receivable, long-term	$	2,999	$	1,423
Allowance for credit losses	(102)		(31)
Net long-term	$	2,897	$	1,392

Maturities of Agent Advances Receivable

The maturities of agent advances receivable at December 31, 2023 are as follows (in thousands):


	Outstanding Balance
Under 1 year	$	1,596
Between 1 and 2 years	2,428
Between 2 and 3 years	571
Total	$	4,595

Summary of Changes in Allowance for Credit Losses

The changes in the allowance for credit losses related to accounts receivable and agent advances receivable are as follows (in thousands):


	Year Ended December 31,
	2023		2022		2021
Beginning balance	$	2,648	$	2,249	$	2,042
Provision	4,997		2,572		1,537
Charge-offs	(5,852)		(2,982)		(1,863)
Recoveries	987		809		533
Other	14		—		—
Ending Balance	$	2,794	$	2,648	$	2,249

The allowance for credit losses allocated by financial instrument category is as follows (in thousands):


	December 31,
	2023		2022		2021
Accounts receivable	$	2,610	$	2,555	$	2,181
Agent advances receivable	184		93		68
Allowance for credit losses	$	2,794	$	2,648	$	2,249

PREPAID EXPENSES AND OTHER ASSETS - Narrative (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
In process capital expenditures	$ 6,358	$ 272
Exposure from deposits	239,203	149,493
MEXICO
Exposure from deposits			$ 5,200
Write off from financial institution closure, valuation allowance	3,600
Leasehold Improvements and Other Assets
In process capital expenditures	$ 6,100	$ 0

- Definition

Amount of currency on hand as well as demand deposits with banks or financial institutions. Includes other kinds of accounts that have the general characteristics of demand deposits. Excludes cash and cash equivalents within disposal group and discontinued operation.

+ References + Details

INCOME TAXES - Narrative (Details) - USD ($) $ in Thousands	12 Months Ended
INCOME TAXES - Narrative (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Apr. 05, 2023	Dec. 31, 2022
Income Tax Disclosure, Line Items [Line Items]
Accrued interest and penalties	$ 0		$ 0
Uncertain tax positions	0		0
Valuation allowance	5,791		387
Increase in valuation allowance	5,400
Federal
Income Tax Disclosure, Line Items [Line Items]
Net operating loss carryforwards	13,800
Valuation allowance	0		0
State
Income Tax Disclosure, Line Items [Line Items]
Net operating loss carryforwards	8,500
Valuation allowance	0		0
Foreign
Income Tax Disclosure, Line Items [Line Items]
Net operating loss carryforwards	32,400
Net operating loss carryforwards, indefinite	28,500
Valuation allowance	$ 5,800		$ 400
Foreign \| LAN Holdings
Income Tax Disclosure, Line Items [Line Items]
Net operating loss carryforwards		$ 30,500

DEBT

12 Months Ended

Dec. 31, 2023

Debt Disclosure [Abstract]

DEBT

Debt consisted of the following (in thousands):


	December 31,
	2023		2022
Revolving credit facility	$	114,000	$	76,000
Term loan facility	75,469		80,938
	189,469		156,938
Less: Current portion of long term debt (1)	(7,163)		(4,975)
Less: Debt origination costs	(1,233)		(1,728)
	$	181,073	$	150,235

(1)Current portion of long-term debt is net of debt origination costs of approximately $0.5 million as of both December 31, 2023 and 2022.

The Company and certain of its domestic subsidiaries as borrowers and the other guarantors from time to time party thereto (collectively, the “Loan Parties”) entered into an Amended and Restated Credit Agreement (the “A&R Credit Agreement”) with a group of banking institutions. The A&R Credit Agreement amended and restated in its entirety the Company’s previous credit agreement. The A&R Credit Agreement provided for a $150.0 million revolving credit facility, an $87.5 million term loan facility and an uncommitted incremental facility, which may be utilized for additional revolving or term loans, of up to $70.0 million. The A&R Credit Agreement also provides for the issuance of letters of credit, which would reduce availability under the revolving credit facility. The proceeds of the term loan were used to refinance the existing term loan facility under the Company’s previous credit agreement, and the revolving credit facility is available for working capital, general corporate purposes and to pay fees and expenses in connection with this transaction. The maturity date of the A&R Credit Agreement is June 24, 2026.

In November 2022, the Credit Agreement was amended to replace the London Inter-bank Offered Rate (“LIBOR”) as a benchmark interest rate for loans with the secured overnight financing rate as administered by the Federal Reserve Bank of New York (“SOFR”).

In April 2023, the Company amended its A&R Credit Agreement to increase the revolving credit commitments available thereunder from an aggregate of $150.0 million to $220.0 million. The credit commitments are available for general corporate purposes to support the Company’s growth and to fund working capital needs and will be subject to the same interest rate and other terms applicable to the outstanding revolving credit commitments under the A&R Credit Agreement. In addition, as amended, the A&R Credit Agreement provides the Company with a refreshed uncommitted incremental facility which may be utilized for new revolving credit facilities or term loans in an aggregate amount of up to $70.0 million. The amendment was accounted for as a debt modification. The balance of the unamortized debt origination costs in connection with the A&R Credit Agreement and the additional debt origination costs of approximately $0.7 million incurred in connection with this amendment will be amortized over the remaining life of the A&R Credit Agreement using the straight-line method, as it is not significantly different than the effective interest method. Debt origination costs paid to third parties in connection with the amendment were expensed as incurred during the second quarter of 2023.

The unamortized portion of debt origination costs totaled approximately $2.9 million and $3.3 million at December 31, 2023 and 2022, respectively. Amortization of debt origination costs is included as a component of interest expense in the consolidated statements of income and comprehensive income and amounted to approximately $1.1 million, $1.0 million and $0.9 million for the years ended December 31, 2023, 2022, and 2021, respectively.

At the election of the Company, interest on the term loan facility and revolving loans under the A&R Credit Agreement, as amended, may be determined by reference to SOFR plus an index adjustment of 0.10% and an applicable margin ranging between 2.50% and 3.00% based upon the Company’s consolidated leverage ratio, as calculated pursuant to the terms of the A&R Credit Agreement. Loans (other than Term Loans, as defined in the A&R Credit Agreement), may also bear interest at the Base Rate, plus an applicable margin ranging between 1.50% and 2.00% based upon the Company’s consolidated leverage ratio, as so calculated. The Company is also required to pay a fee on the unused portion of the revolving credit facility equal to 0.35% per annum.

The effective interest rates for the year ended December 31, 2023 for the term loan facility and revolving credit facility were 8.33% and 1.92%, respectively. The effective interest rates for the year ended December 31, 2022 for the term loan facility and revolving credit facility were 4.87% and 1.04%, respectively.

Interest is payable (x)(i) generally on the last day of each interest period selected for SOFR loans, but in any event, not less frequently than every three months, and (ii) on the last business day of each quarter for base rate loans and (y) at final maturity. The principal amount of the term loan facility under the A&R Credit Agreement must be repaid in consecutive quarterly installments of 5.0% in years 1 and 2, 7.5% in year 3, and 10.0% in years 4 and 5, in each case on the last day of each quarter, which commenced in September 2021 with a final balloon payment at maturity. The term loans under the A&R Credit Agreement may be prepaid at any time without premium or penalty. Revolving loans may be borrowed, repaid and reborrowed from time to time in accordance with the terms and conditions of the A&R Credit Agreement. The Company is also required to repay the loans upon receipt of net proceeds from certain casualty events, upon the disposition of certain property and upon incurrence of indebtedness not permitted by the A&R Credit Agreement. In addition, the Company is required to make mandatory prepayments annually from excess cash flow if the Company’s consolidated leverage ratio (as calculated under the A&R Credit Agreement) is greater than or equal to 3.0, and the remainder of any such excess cash flow is contributed to the available amount which may be used for a variety of purposes, including investments and distributions.

The A&R Credit Agreement contains financial covenants that require the Company to maintain a quarterly minimum fixed charge coverage ratio of 1.25:1.00 and a quarterly maximum consolidated leverage ratio of 3.25:1.00 and generally restricts the ability of the Company to make certain restricted payments, including the repurchase of shares of its common stock, provided that the Company may make restricted payments, among others, (i) without limitation so long as the Consolidated Leverage Ratio (as defined in the A&R Credit Agreement), as of the then most recently completed four fiscal quarters of the Company, after giving pro forma effect to such restricted payments, is 2.25 to 1.00 or less, (ii) that do not exceed, in the aggregate during any fiscal year, the greater of (x) $23.8 million and (y) 25.00% of Consolidated EBITDA (as defined in the A&R Credit Agreement) for the then most recently completed four fiscal quarters of the Company and (iii) to repurchase Company common stock from current or former employees in an aggregate amount of up to $10.0 million per calendar year. The A&R Credit Agreement also contains covenants that limit the Company’s and its subsidiaries’ ability to, among other things, grant liens, incur additional indebtedness, make acquisitions or investments, dispose of certain assets, change the nature of their businesses, enter into certain transactions with affiliates or amend the terms of material indebtedness.

The obligations under the A&R Credit Agreement are guaranteed by the Company and certain domestic subsidiaries of the Company and secured by liens on substantially all of the assets of the Loan Parties, subject to certain exclusions and limitations.

The scheduled annual payments of the term loan at December 31, 2023 are as follows (in thousands):


2024	$	7,656
2025	8,750
2026	59,063

	$	75,469

- Definition

The entire disclosure for information about short-term and long-term debt arrangements, which includes amounts of borrowings under each line of credit, note payable, commercial paper issue, bonds indenture, debenture issue, own-share lending arrangements and any other contractual agreement to repay funds, and about the underlying arrangements, rationale for a classification as long-term, including repayment terms, interest rates, collateral provided, restrictions on use of assets and activities, whether or not in compliance with debt covenants, and other matters important to users of the financial statements, such as the effects of refinancing and noncompliance with debt covenants.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1B
-Subparagraph (h)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1B

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 235
-SubTopic 10
-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08(c))
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147480678/235-10-S99-1

Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef
-Topic 470
-Name Accounting Standards Codification
-Publisher FASB
-URI https://asc.fasb.org//470/tableOfContent

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1B
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1B

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1B
-Subparagraph (g)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1B

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1B
-Subparagraph (i)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1B

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1C
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1C

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1C
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1C

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1C
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1C

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1E
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1E

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1I
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1I

Reference 12: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1I
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1I

Reference 13: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1I
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1I

+ Details

REVENUE (Tables)

12 Months Ended

Dec. 31, 2023

Revenue from Contract with Customer [Abstract]

Revenues from Contracts with Customers

The Company recognized in revenues from contracts with customers, sending agents and others for the years ended December 31, 2023, 2022 and 2021, the following (in thousands):


	December 31,
	2023		2022		2021
Wire transfer and money order fees	$	564,337	$	471,190	$	394,669
Discounts and promotions	(2,797)		(2,028)		(1,428)
Wire transfer and money order fees, net	561,540		469,162		393,241
Foreign exchange gain, net	87,908		72,920		62,832
Other income	9,287		4,723		3,133
Total revenues	$	658,735	$	546,805	$	459,206